Banking professional with 9 year experience in MNC Bank. Experienced in Operation' Systems, Processes & Cash Management and Customer Service.

Specialization: Well versed in Cash related transactions, Cheques Clearing, Handing Branch cash requirements with UAE Central Bank and Transguard , Treasury FX coordination, Process Testing’s & Implementation, Branch banking MI Maintenance, Handled high profile and regular Account Opening . Expert to Branch operational activities. Contribute effectively towards implementing process improvements project in the Branch. Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.