My previous Floor Manager then upgraded as a Restaurant Manager position was held at Kaftan Turkish Cuisine & Fine Art. During my 5-year tenure, I became experienced and came in to work each day wanting to perform better than I did the previous one. My responsibilities included coordinating the front and back of the house, responding to customer complaints, maximizing customer satisfaction, supervising and scheduling shifts, providing employee feedback, taking inventory, and maintaining sanitation and safety protocols at all times.

I grew up in a restaurant. My parents owned a small restaurant in our small town. When I wasn’t in school, I was at the restaurant, bussing tables, rolling silverware, doing dishes, and hosting. I knew that restaurant like the back of my hand. I even waited tables on a few occasions when we were short-staffed. After high school, I decided to study Hotel Management & Tourism. This gave me the platform I needed to become a Restaurant Manager. I truly have a love for food, people, and learning.

Sincerely,

Aytaç Can BALKAN