• Installed, configured, tested and maintained operating systems, application software and system management tools.
• Resolved issues related to operational components for Local Area Networks, Wide Area Networks and voice systems.
• Configured hardware, devices and software to set up new work stations for employees.
• Removed malware, ransomware and other threats from laptops and desktop systems.
• Negotiate with suppliers on lead-time, cost and quality so as to obtain the maximum benefit for the company.
• Liaise with suppliers on delivery schedule so as to ensure on-time deliveries of final product.
• Develop, implement and drive the procurement strategies in order to meet cost savings targets.
• Adopt appropriate supplier management methodologies and procurement strategies in purchasing to secure better prices.
• Rendered technical drawings and electrical systems specifications exceeding company standards.
• Estimate cost of ELV system such like CCTV, Access Control, Digital Signage, End to end structured cabling, SMATV, Gate Barrier, Audio Visual, Time Attendance, Public Address, Intercom, Master Clock and Active Components System.

• Provided technical troubleshooting and problem solving for clients with installed equipment/system issues.
• Gained customer acceptance by demonstrating cost reductions and operations improvements.
• Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
• Contributes to sales engineering effectiveness by identifying short-term and long-range issues and recommending courses of action.
• Developed and implemented pursuit plans for all opportunities with the assigned key accounts.
• Identified sales opportunities by assessing the environment and devising and implementing winning strategy.
• Recommended changes, improvements or deletions in products according to customer feedback.

Provided customer service by handling calls and solving their queries.
• Regularly called upon accounts to maximize knowledge of retail personnel, address concerns, and promote in-store visibility
• Provided updates on products and services to clients and company management
• Making accurate, rapid cost calculations, and providing customers with quotations
• Attend government bidding for IT products

Understanding customers' diverse, specific business needs and applying product knowledge to meet those needs;
• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of employers' systems and processes and then documenting them;
• Cold-calling in order to create interest in products and services, generate new business leads and arrange meetings;
• Identifying and developing new business through networking and courtesy and follow-up calls;
• Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently;
• Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events;
• Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals;
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale;
• Networking with existing customers in order to maintain links and promote additional products and upgrades;
• Managing workload in order to organized and prioritize daily and weekly goals;

• Generate reports, store completed work in designated locations and perform backup operations.
• Ensure proper use of office equipment and address any malfunctions.
• Apply data program techniques and procedures.
• Compile, verify accuracy and sort information according to priorities to prepare source data for computer entry.
• Respond to queries for information and access relevant files.

Major in Computer.