• Responsible for quality control of overall operations.
• Monitor and analyze the market to assess demand of inventory and its availability.
• Engage with customers to ensure high satisfaction with service and products offered.
• Address and resolve customer inquiries and complaints.
• Delegate tasks to staff and supervise their performance, including on-the-job conflict resolution.
• Promotes business to maximize profit and achieve sales target set by head office.
• Manages cash intake, counting out registers at regular intervals and tabulating profit at the end of the shift.
• Prepare periodic operational reports to management.
• Assist in hiring process for open positions, and train newly hired employees and managers.
• Acts as officer-in-charge in the absence of Supervisor.

• Execute administrative functions on day-to-day operations.
• Maintain and update company personnel records and documentation.
• Recruit potential applicants based on experience, skills, and education.
• Provide payroll information by collecting employee attendance records.
• Oversee the completion of compensation and employee benefit documentation, including employee benefit enrolment process.
• Document human resources actions by completing forms, reports, logs, and records.