PERFETTO TRADING COMPANY LLC (Nespresso Exclusive Distributor)
Dubai Investment Park United Arab Emirates
November 2017- Present
B2B Professional Technician

• Installation and repairs of Nespresso Coffee machines in the UAE.
• Conducts site inspections and software updates of Gemini and Aguila
machines.
• Inventory and Control of machine spare parts of the van and service car.
• Make necessary field reports on every visit and repairs.
• Collection of payments as needed and other assigned tasks.

IBTECH INTERNATIONAL FZC
SAIF Zone Sharjah United Arab Emirates
December 2013 – November 2016
SERVICE ENGINEER

• Installation of Nedap Security antennas, Axis CCTV cameras and SAAA mobile security systems.
• Installation and repairs of Leibinger Ink Jet and Matthews Industrial Printers
• Conducts Pre-sales and Demonstration of Ink Jet , DOD , High Resolution printers
• Performs preventive maintenance in a monthly basis.
• Attends the service calls and conducts trainings to operators.

NICERA PHILIPPINES INCORPORATED
Olongapo City Philippines
March 2011- June 2013
PRODUCTION GROUP LEADER

• Monitors and ensures that all raw materials are produced according to standards.
• Troubleshoots and checks the production machines as needed.
• Makes shifting schedules in a weekly basis for Line Leaders and Operators.
• Monthly and Weekly accomplishment of job reports to be submitted to the Production Manager.
• Reports any abnormalities occurred in the Production Area.
• Makes necessary adjustments to changes in plans.
• Coordinates to QA/QC for any substandard issues and customer complaints.
• Coordinates to Production Planner for targets and Job Orders.
• Provides manpower allocations to the whole production Area.
• Warehouse in charge during Nightshift
• Manages the needs and expenses of the production area.

UBX SUBIC BAY CORPORATION
Subic Bay Freeport Zone Olongapo City Philippines
January 2009 – March 2011
SERVICE ENGINEER

• Installation and repairs of Konica Minolta photocopiers
• Conducts Preventive and Maintenance on a Monthly basis.
• Refurbishing of photocopiers as needed on rental Accounts.
• Assists the sales person on Technical sales and demonstration.
• Makes job reports on every visit and service calls.
• Coordinates with the head office regarding new parts and software updates.
• Makes monthly job reports to the Branch manager.

ePLDT VENTUS
Sampaloc Manila Philippines
February 2008 – November 2008
TECHNICAL SUPPORT REPRESENTATIVE

• Assists the customer on how to troubleshoot their internet issues.
• Coordinate with the Network operations Engineers on base stations related issues.
• Assists the customer related billing issues.
• Assists all customer inquiries.

JOLLIBEE
Parañaque City Philippines
February 2003 – June 2004
SERVICE CREW

Provides customer service thru standard and quality foods.
• Ensures that all orders are assisted with zero pending.
• Assists the manager on receiving of deliveries.
• Provides 100% customer satisfaction.