 Sets up, configures and maintains single domain site related systems covering systems software and hardware. Includes creating and administering shared resources on assigned system including the provision of technical support to users, performing routine program modifications.
 Manage and daily monitoring of VMware ESXi 6.0
 Managing Virtual Machines like creating new virtual machine, increasing Hard Disk, RAM and upgrading VMware tools.
 Manage & working experience of Microsoft Active Directory, Microsoft Exchange 2010 like Mailbox Server, Hub/Cas Server.
 Manage Code Two Exchange rule. Creation of centralized signatures for employees.
 Managed multiple site offices(Abu Dhabi and AlAin) IT Infrastructure, IT equipment’s (Storage, Firewall, Router, Server, Virtual Machine, Switch, IP Telephony, Backup device etc.) include patch updates, firmware updates,
Anti-virus installation and Administration & Support.
 Procuring of IT assets and software’s as per requirement from management.
 Coordinate with vendors for quotes for new IT requirements, user requested requirements and renewals of Hardware/Software supports of all network devices
 Manage of VEEAM Backup and Replication 9.0 Software. Check daily VEEAM Backup Software Application for Backup happened or not.
 Manage HP StoreEver 1/8 G2 Tape Autoloader.
 Working knowledge on Watchguard XTM 330 series, Watchguard M470 and Fortinet 60E firewall. Reports to senior if any issue.
 Modification and Taking Monthly backup of Cisco 3750 & Nexus 3000 series Switch.
 Manage Barracuda Email Security Gateway 400 series.
 Manage File Share Server Permissions
 Basic working knowledge of Netapp Storage FAS2200A, FAS2650.
 Participates in installing, upgrading, operation, control, maintenance and effective use of local and wide area networks for the communication of data, (and possibly voice, text or images) within one or more information systems.
 Coordinate with Etisalat for new accounts under company and escalate to Etisalat for any technical issues.
 Solve and Troubleshoot desktop / Laptop issues of users.
 Solve issues of onsite users by taking remote sessions through TeamViewer, AnyDesk & Ammyy Admin software’s.
 Configures and troubleshoot issues of Outlook 2010/2013/2016. Taking manual archive of emails, enabling outlook anywhere, adding more than one email account in Outlook.
 Troubleshoots various printing and scanning issues in all kind of Printers (Limited to Drivers / OS issues-No Hardware support).
 Basic working knowledge of Microsoft AX Dynamics ERP.
 Having good knowledge of using Avaya Site Administrator. Create new extensions of Avaya IP Phones, removing, editing through Avaya Site Administrator. Take full backup of Avaya configuration.
 Manage Matrix Fingerprint and Access door system.
 Configuring and Manage Netgear Controller, Access points.
 Maintain full Asset List of Laptops, Desktops, Monitors, Docking Station and other IT Equipment’s.

 Working at Client(AAFAQ HOLDING LLC/AL AIN CLUB INVESTMENT COMPANY), Managing of entire network LAN\WAN and servers.
 Monitors, basic management of LAN, Servers of football stadium(Hazza Bin Zayed Stadium, ALAIN.)
 Worked with IT team during football matches to control network traffic.
 Installing and Configuring Kaspersky Total Security for Business on Servers and users Laptops.
 Daily monitoring of all Virtual Machines of VMware ESXi 5.1
 Creating user id in Active Directory, Password Reset, Removing user id etc.
 Working experience on Exchange Server 2010 like Mailbox Server, Hub and Edge Server.
 Creating Email ids in Exchange Server 2010. Having full rights in Recipient Configuration of Mailbox server.
 Providing customized solutions to users for their various network issues.
 Solve issues of users by taking remote sessions.
 Configures and troubleshoot issues of Outlook 2010.
 Taking manual archive of emails, enabling outlook anywhere, adding more than one email account in Outlook.
 Adding new network printers and installing them on users Laptops.
 Perform hardware issue in Laptop\Desktop if not resolved will send to Laptop\Desktop Vendor and Coordinate with vendor for timely return of Laptop\Desktop.
 Will ensure data is backed up before sending to vendor.
 Remove/Clean virus from desktop / laptop with the antivirus software.
 Troubleshoots various printing and scanning issues in all kind of Printers.
 Monitoring NetApp Storage through OnCommand System Manager.
 Daily take copies of all backups from VEEAM backup server to external hard disk.
 Taking monthly backup of Cisco 3750 Switch.
 Having good knowledge of using Avaya Site Administrator.
 Create new extensions of Avaya IP Phones, removing, editing through Avaya Site Administrator. Takes full backup of Avaya configuration.
 Add new users in ZKAccess Software and give access to Access Doors.
 Add new users fingerprint in attendance device eSSL & eTime Track Lite.
 Excellent customer services skills and the ability to build and maintain positive customer relations
 While Client Engineer on Vacation or leave, I managed office IT infrastructure.

 Management of entire network LAN
 Configuring, Maintaining and analysis of Cisco routers and switches.
 Configuring, Managing of Windows Server 2008 and its services.
 Well versed with Network Protocols: TCP/IP and subnetting
 Designing and providing customized solutions to users for their various network infrastructures.
 Can work and handle pressure, cooperative and optimistic.