Monica Chugh

Hospitality and Administration Management

Oct 2016- Executive Assistant to CEO MEA [Multitasking Role]
June 2018 Route Mobile Limited – Dubai, Business Bay
• Technical & Administrative skills – Bookkeeping, Calendar Mgmt., Customer relations, Filing in line with Audit, Organizing Meetings, Travel
Arrangements, Marketing& Event Planning, Preparing Reports, Expense Reports,
Proofreading, Meeting Minutes, Video/ Audio/ Tele presence
• Communication Skills – Correspondence, Customer Service,
Managing Relationships with Customers
• Personal Characteristics – Negotiating skills, Vendor Management, Ability
to follow Directions & Work Independently, Flexibility, Motivated, Meeting
Deadlines, Prioritizing, Proactive, Problem Solving, Teamwork, Time Management,
Working Well Under Pressure
• HR – Mobilisation & Induction, C&B, P&P, Insurance, Banking, Payroll

Aug 2015- Executive Assistant to MD / Business Support
July 2016 Peoplefirst HR Consultancy – Dubai, Al Barsha – 1 Year Contract
• Supporting HR Consultants on day to day basis, Meetings, Customer Engagement
• Monitor RFP/ RFQ from Government Portals, Network in UAE & GCC
Region.
• Work as a Team Player, support in Tenders, Projects, Assignments. Ensure
the same has been reviewed by MD, proof read prior to submission
• Tender Bond – Liaise with Local Banks, understanding of Trade and Central
Bank Laws in UAE / GCC Region to avoid last minute challenges. Work closely with
Finance to ensure client contracts are issued and
Maintained as per SOP, Compliance

July 2013- Executive Assistant to MD / Legal Support
Nov 2013 AESSEAL – Pune, India– 6 Months Project

• Liaise with Business Lawyers, update on court hearing, and accordingly
plan MD’s visit/
Accompany him in local police station, adhere to Group Branding, Compliance policy
& act as a mediator between Lawyers and UK HQ / MD

Mar 2010- Executive Assistant to MD [Multi Tasking Role]
Nov 2012 FERRERO – Pune, India
• Received “BRAVO” Value Card as a recognition by MD India &
HQ [Luxembourg] Mgmt., for organizing a Conference Event, Travel
Arrangements, Security, Private Jet in all for Forty Leadership Team/ Guests visited
India

Apr 2006- Executive Assistant to Regional Head [Multi Tasking Role]
Nov 2009 HSBC Bank Middle East, Dubai, UAE
• Compliance, SLA, Regional & Global Banking Knowledge
• Received Best Compliant Team Award in August 2017 during Commercial Banking
Awards
• Cross Department Training & Learning i.e. CSU, Branch, CRM, Credit Scoring, NSC,
Cheque Clearing, Trade. Act as HR SPOC, Organize Awards function, Road show,
Customer Events, Invites, Branding.

Feb 2003- Executive Assistant to Sales Director / Reservations Officer
Dec 2005 Rydges Hotels & Resorts – Dubai, Al Diyafah

• Up selling and Telemarketing, Developed & Maintained large number of clientele
and have successfully negotiated many enquiries for Rooms & Banquets into Sales.

Last Resume Update April 27, 2019
Address Dubai, United Arab Emirates
E-mail monicasantoshbhatia@gmail.com
Phone Number +971526542420
Website https://www.linkedin.com/in/monica-santosh-chugh-49087a95/

Education

Ecole Hotelier de Montreux
Hospitality Management
Aug 1999 - Aug 2002

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