Profile

Domains of Excellency Talented Senior Customer Service and HR Officer with 18 years of proven work experience. Holds career record of achieving the set management goals within parameters of cost, service quality, profitability and resource utilization. 18 years related experience with exposure in PR, HR Admin & Customer Care Programs. - Knowledge of relevant products and services especially with Data Services & Complexity services. - Demonstrated experience in providing comprehensive customer care in a prompt, efficient and reliable manner. - Proven ability to monitor and review technical, commercial and development issues related to customer care activities. - Excellent communication, presentation and negotiation skills. Dedicated team leader, who can bring to your business: additional professionalism, passion, productive ideas and enthusiasm packed with practical work experience. A trustworthy colleague capable of dealing with constant challenges and leading changes. Possesses excellent client convincing, market research, communication and inter personal skills. Offer excellent customer relations and communication abilities as well as technical computer skills and knowledge to an organization that can use a self- motivated and enthusiastic young professional who excels whether working independently or as a contribute