• Issuing invoices for all clients. 

• Creating purchase requisitions.
• Posting of supplier invoices.
• Provide administrative support to the Chief Accountant.
• Preparing credit notes for Internal & External transactions.
• Sending payment reminders to clients thru emails, etc.
• Preparing vouchers for checks & cash payments.
• Making quotations as per client requests.
• Maintaining customer’s files in hard & soft copies.
• Ensuring Quality of services is met.
• Performing reconciliations monthly.
• Procurement assistant.
• Answer and respond customer query by email or phone.

• Performing reconciliations monthly.
• Issuing invoices for all clients.
• Creating purchase requisitions.
• Procurement assistant.
• Preparing vouchers for checks & cash payments.
• Receive inbound calls from the customers and outbound for sales. 

• Provide efficient and courteous handling of present customers or over the phone, provide necessary information and troubleshooting. 

• Follow call flow and meet QA expectations. 

• Making sure all queries are resolved in high customer service satisfaction 

• Setting proper expectation to customers and provide the best solutions to 
cater their needs. 

• Support MyHD subscribers with channel, decoder and billing issues. 

• Answering or making outbound calls for renewal or new subscriptions. 

• Assisting customers regarding queries about disk installations 

• Schedule technician dispatch for new installations and troubleshooting. 

• Handles technical job order and Reprogramming new decoders