WORK EXPERIENCE:

ALPHAMED GENERAL TRADING LLC:
Presently Working as a Van Sales Supervisor since July 2017
Achieve product distribution in all Trade channels as per the recommended portfolio to optimize sales & increase market share
Maintain wastage under budgeted level to optimize margins
Ensure all TC/ credit customers are in line with company policy to avoid any financial loss to company
Set/ review targets for salesmen to achieve overall target objective of the area
Retain/ negotiate for existing/ new shelf space to maintain market dominance
Ensure product hygiene & freshness in all trade channels to achieve optimum customer satisfaction & product quality
Ensure coverage of all routes; running emergency routes when necessary.
Supervise 100% SKU load for each Van Salesman.
Manage commission templates and attendance reports and submit to HR on a monthly basis.
Hire, train, and motivate temporary helpers.
Coordinate vacation and sick leaves for all Van Salesman within the territory.
Follow up on pending payments.
Supervise department vehicle checks by Van Salesman and helpers.
Monitor routes daily.
Maintaining excellent customer relations and customer service
Supervise Van Salesman market execution
Provide routing and file maintenance support, including Free of Charge slips and credit note copies.
Check daily sales report to monitor the monthly sales performance.
Keep a daily out of stock report.
Ensure selling tools and point of purchase material is available with all Van Salesman.
Coordinate completion of identified resets, special events and equipment delivery as and when it is needed.
Execute Marketing Support Funds provided by the Key Account Executive, such as credit notes and FOC slips, with finance department.
Keep track of fridge allocation and ensure proper usage by customer.
Tracking Measures and Conducting Problem Solving
Resolving cases as sent by the call center
Identify recurring problems for continuous process improvement.
Attend to customer needs and complaints in a proactive manner.
Actively participate in problem solving process.

DANDY DAIRY COMPANY LTD :
Worked in Dandy Dairy as a Sales Supervisor since Feb, 2008 to June 2011

ROLE:
To achieve monthly sales target
Implement annual Business Development Agreements
Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area; ensure that all outlets are visited in the correct sequence, follow the planned call in each outlet and make sure that they are well stocked with all our brands and packages. Develop sales and distribution, in liaison with the Sales Supervisor, vertically by identifying and establishing business relationships with new clients and horizontally by introducing the full range of the products to existing clients.
Submit a daily activity report to the Sales Manager detailing the competitors’ activities; complete the route cards, invoices, settlement sheets as well as any other required documents. Reflect high
Periodic shop visits to control the visibility, availability, pricing, promotions, competitor events, Control of the credit notes/money collections
Implementing the monthly sales plan by salesman and outlet and follows up the execution on a daily basis by monitoring the daily sales reports, customer record.

VTECH LUBRICANTS LLC:
Worked as Sales Supervisor since Feb 2014 to June, 2017

CURRENT Role:
Selling Automotive, and Industrial Lubricants like Engine Oils, Hydraulic Oils, Gear Oils, Compressor Oils and Greases to Construction & Heavy Machinery, Steel, and Manufacturing segments in UAE market to meet sales targets, handling all north Emirates Sharjah, Ajman, Dubai, Fujairah and Ras al Khaimah etc
Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area; ensure that all outlets are visited in the correct sequence, follow the planned call in each outlet and make sure that they are well stocked with all our brands and packages. Submit a daily activity report to the Sales Manager detailing the competitors’ activities; complete the route cards, invoices, settlement sheets as well as any other required documents. Reflect high standards of performance in implementing the trade promotions and marketing activities that relate to his routes and customers.

UNIVERSAL LURICANST LLC:
Worked in Universal Lubricants LLC as a Sales Supervisor since March 2012 June 2013

ROLE:
Responsibility was to develop sales of lubricants in the local market, by maintaining regular interaction with lead accounts. To work within defined market segment of the market as directed by the Sales & Marketing Manager to achieve targets and desired level of customer satisfaction. Main responsibilities are to:
Sales of Automotive and Industrial Lubricants like Engine Oils, Hydraulic Oils, Gear Oils, Compressor Oils and Greases to Construction & Heavy Machinery, Oil & Gas, Steel, Marine and Manufacturing segments in UAE market to meet sales targets.
Ensure customer payments are collected as per targets.
Develop good customer relationship with commercial customers for lubricant to improve the customer satisfaction and image of company.
Prepare sales reports and other data for market development to develop marketing plan.
Coordinate with Customer Service Officer for the timely supply of lubricants to customers.