PERSONAL
INFORMATION
Abdul Nasar Abubakar
 Raffa, Bur Dubai, Dubai,
 0524198986
 [email protected]
Date of Birth : 30/05/1981
Marital Status : Married
Nationality : Indian
Known Languages : English, Hindi, Marathi, Malayalam, Tamil
CAREER OBJECTIVE To secure a significant position with analytical skills and hard work in your
esteemed organization.
EXPERIENCE EFFRS Dubai
Debt Collector / Remedial Officer
Debt collection for credit cards, personal finance, commercial and SME loans,
negotiation, followup, collect payment. Assist business customers regarding
their financial difficulties finding solutions, restructure of loan, settlement plan,
follow up on payments, maintaining records, schedule meeting with new
customers, discuss with banks, etc.
Portfolio : Gulf Finance, Noor Bank, Emirates Islamic Bank, etc.
Tech Mahindra Business Services
Call Center Executive
Handle inbound calls from UK customers regarding their mobile, dongle, tablet
servises, assist them with the query, and sell them new products and services,
upgrade to new plans convince for new service, meet sales target.
Sutherland Global Services India
Call Center Executive
Handle inbound calls from US customers, explain bills, collect payment, upsell
to existing customers with new products and services, meet upsell target.
Worked for Arrow Financial and American Medical Response for collection
process, skip trace debtor, call, followup, negotiate, collect payment, meet
target.
Infosys BPO, Pune. India
Call Center Executive
Handle inbound calls, Verizon ISP, assist US customers regarding their
existing products and services related to their computers, modem routers,
maintain C-Sat, and sell new products to existing customers. Meet targets.
EDUCATION Pune University
Bachelor of Commerce
TECHNICAL SKILLS Computer Knowledge of MS Office Preparing reports, Typing skills 54 wpm.