UMA SACHIN PEDNEKAR
BLGD 84, OPPPSITE TO SOUTH PARK RESTAURANT,
GUDAIBIYA MANAMA KINGDOM OF BAHRAIN
PHONE 0097335156670• email: umapednekar14@gmail.com
DATE OF BIRTH-14/03/1983
NATIONALITY- INDIAN
MARITIAL STATUS- MARRIED

OBJECTIVE

Seeking to acquire a position at a reputed firm, which allows me to employ my existing talents and acquire new expertise.
EDUCATION

BCOM:2001 - 2004 Divekar College of Commerce, Karnataka University

WORK EXPERIENCE

January 15’ 17– till Date – Ibrahim Yousef Alwady Garments Factory, Bahrain.

Secretary Cum HR
 Answering calls, taking messages and handling correspondence
 Maintaining diaries and arranging appointments
 Typing, preparing, filing and collating reports.
 Managing databases
 Implementing new procedures and administrative systems
 Liaising with relevant organizations and clients
 Coordinating mail-shots and similar publicity tasks
 Acting as a receptionist and/or meeting and greeting clients
 New Hire application process
 New Employee Orientation
 Processing Payroll
 Record Maintenance & Clerical Support
 Handled work related to LMRA, GOSI & EWA
(New application or local transfer visa , Celling, offences removal, Ewa Bills)

March 2010 –Nov 2012 Ramee Group of Hotels, Bahrain
Office Assistant
 As a part of travel desk, was required to assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.
 Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.
 Maintains supplies by checking stock to determine inventory levels; anticipating requirements; placing and expediting orders; verifying receipt; stocking items.
 Enhancing organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job.

2007 - 2009 M/s. Karvy Computer share Pvt Ltd., Bangalore
Investor Relationship Officer

 Independently handling of mutual funds.
 Interaction with clients & Compilation of database.
 Product awareness which includes explanation of shares and investments.
 Co-ordination and liaison with bankers, headquarters and Executives of Asset Management Company.
 Self correspondence through emails and telephone calls, clarifying client queries.
 Training of junior staff and monitoring day to day activities.
 Maintain systematic records, reports and filling system.
 Worked on KBOLT data entry software.
 Handling of audit queries on fortnightly basis.
 On job training received to professionally handle customers for maintaining high standards of customer service with excellent technique for phone etiquettes.
 Worked as an implant and represented the company at Morgan Stanley.
 Handling of petty cash and day to day office expenses.

2006 - 2007 NJ India Invest Pvt Ltd., Bangalore
Customer Relationship Officer

 Handling of walk-in investors.
 Replying to customer complaints and queries via email.
 Analyze and segregate customer complaints.
 Maintaining strategic filing system.
 Recording and updating client database.
 Handling of petty cash and maintaining a systematic accounting statement.

SKILLS/ STRENGTHS / INTERESTS

1. Possess effective, verbal and communication skills.
2. Positive attitude with long term goals.
3. Ability to motivate and train juniors.
4. Sincere, hardworking and can handle work pressure.
5. Ability to strengthen customer relationship and render the highest standards of service.
6. Interested in reading, listening to music,
7. Languages Known: - English, Hindi, Kannada, Marathi, Konkani.
REFERENCES

References and letters of recommendation available on request.