Hafiz Muhammad Waqas

 Cell: 00971567210541

 Email:geewaqas21@gmail.com

Visa Status: Visit Visa

OBJECTIVE

To seek career in a dynamic Organization, which should provide growth and opportunity where my potential ambition and studies effectively used for the benefit of the organization. My experience, abilities and skills could help your organization to achieve its goals.

PROFESSIONAL EXPERIENCE

Position Held              :           Service Advisor                                                   

Organization               :           Bosch Service Center

Reporting to                :           Office Manager

Duration                      :           May 2016 To July 2018

Company Profile         :           Dealer of Bosch Parts UAE/Service Centre

Vehicle Brands             :         Audi,Mercedes,BMW,Volkswagen,

R.Rover,Land Rover,Mustang,Porsche, Dodge, Mclaren, Lamborghini, Ferrari,Jeep,GMC

Role of Responsibilities

• Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; Preparing Repair Orders, performance reports and to make cost, material and equipment estimates.
• Maintains customer report; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers.

Position Held              :           Service Advisor                                                           

Organization               :           Suzuki Ravi Motors, (Lahore, Pakistan)

Reporting to                :           Service Manager

Duration                      :           October 2012 To January 2016

Company Profile         :           3S Dealers of Pak Suzuki Motors Pakistan.

Role of Responsiblities

• Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking; checking vehicle maintenance records; examining service schedules.
• Preparing Repair Orders, performance reports and to make cost, material and equipment estimates.
• Coordinator in house team trainings and responsible for conduct in house trainings.
• Plan, assign and supervise the work of subordinates.

Position Held              :           Service Technician

Organization               :           Toyota Gujranwala Motors, (Gujranwala, Pakistan)

Reporting to                :           Service Manager

Duration                      :           March 2012 To September 2012.

Company Profile         :           3S Dealers of Indus Motors Corporation Pakistan.

Role of Responsiblities

·Change, repair or replace parts and components of automotive systems, including fuel, brake , steering

And suspension systems, transmissions, emission control and exhaust systems, engines and cooling.

EDUCATION ·Bachelor in Mechanical Technology from PIMSAT University Lahore Pakistan.

·Diploma of Associate Engineer in Power Mechanical with specialization in Auto Mobile

& Diesel Technology from Government College of Technology Lahore, Pakistan. PROFESSIONAL TRAININGS

·         TSA21-Toyota Way (Entry Level) from Indus Motors Corporation Pakistan.

·         Service Advisor Module 1 from Pak Suzuki Motors Pakistan.

·         Service Advisor Module 2 from Pak Suzuki Motors Pakistan.

·         Service Advisor Module 3 from Pak Suzuki Motors Pakistan.

ABILITIES & COMPETENCIES

·         Computer Skills: MS Office- Excel, Word & DMIS (Dealer Management System)

·         Competencies: Integrity, Stress Tolerance, Negotiation, Resource Management,

Interpersonal Skills.

PERSONAL PROFILE

Father’s Name               : Muhammad Saleem

Date of Birth                 : February 12, 1994

Passport Number          : BT6313491

Citizenship                    : Pakistan

Marital Status                 : Married

Language                      : English, Urdu, Hindi, Arabic (Basic).

Visa Expiry                  : 14-02-2019