Mariam Nahli

Customer Service, receptionist, secretary, team member

Mariam Nahli
Mobile 00971 50 5188 188 Email: maria_ainn@hotmail.com
Objective:
Seeking a challenging position where I can use and develop my skills and knowledge in Communications, fairs, and office Management. Adding to that my love and passion for science which makes me always seeking for a better way to conduct tasks,
Employment History:
1- Secretary and Receptionist at Al Naboodah Holding, Dubai UAE
o Receiving, filtering and transferring phone calls.
o Office management related tasks: taking appointments, receiving guests,
taking notes, sending faxes.
o Writing and sending memos, faxes and e-mails.
2- Date Entry Operator for at Gulf Marketing Research Dubai, UAE
o Data entry from the Emirates Airlines Passenger Questionnaires.
3- Telephone Interviewer at Reach Mass Marketing Company, Sharjah UAE
o Contacting and asking questions of respondents over the telephone. o Collecting answers through direct typing.
o Fill in electronic forms.
o Office management related tasks; filing, archiving,
o Customer satisfaction and customer service for OSN paid channels.
4- Cashier for at Ipsos Stat Company, Dubai UAE
o Collecting money to the register.
o Handling the incoming money to the register.

Mariam Nahli
Mobile 00971 50 5188 188 Email: maria_ainn@hotmail.com
5- Telephone Interviewer at Ipsos Stat Company, Dubai UAE
o Contacting and asking questions of respondents over the telephone. o Collecting answers through direct typing.
o Fill in electronic forms.
o Office management related tasks; filing, archiving,
o Customer Satisfaction on Free air channels (mbc group).
Events, Fairs and Exhibitions:
1- Search Service Agent for 2 consecutive years in Sharjah International Book Fair (2017 & 2018):
o Guide guests and visitors to the main activities and workshops.
o Help visitors find books. authors and publishers.
o Attending guests and visitors’ questions and inquiries and provide them with
the sufficient answers
2- Search Service Agent at Sharjah Children Reading Festival (2019)
o Guide guests and visitors to the main activities and workshops.
o Help visitors find books. authors and publishers.
o Attending guests and visitors’ questions and inquiries and provide them with
the sufficient answers
3- Team leader of Search Service Comity in Sharjah International Book Fair (2019):
o Supervise the customer service booths, make sure they got all their proper material, booklets and brochures
o Ensure that all the collaborators are on time and in their stations during the working hours of the fair and get their attendance
o Help the team members in any issue they got and solve it thoroughly

Mariam Nahli
Mobile 00971 50 5188 188 Email: maria_ainn@hotmail.com
o Guide guests and visitors to the main activities and workshops. o Help visitors find books. authors and publishers.
o Attending guests and visitor’s questions and inquiries
Education:
1- Bachelor Degree in Science major in Chemistry with GPA of 2.83 From United Arab Emirates University (UAEU) in Al-Ain, 2007.
2- 12thStandardCertificateatGeneralAmnaBintWahabHighSchool–Dubai,2002.
Skills and Knowledge:
o High Communication skills
o Office management
o Completely fluent in English and Arabic.
o Excellent knowledge of Microsoft office.
o Very familiar with using different instrumental techniques of materials
characterization such as:  FT-IR
Trainings:
 UV spectroscopy.
 Scanning Electron spectroscopy (SEM).
 Transmittance electron microscopy (TEM).
 Liquid chromatography ( HPLC).
 Gas chromatography and other types of instrument with different
methods of materials preparation.
1- Forensic Trainee for five weeks at Dubai HQ Forensic Chemistry Department, June – July 2006.

Mariam Nahli
Mobile 00971 50 5188 188 Email: maria_ainn@hotmail.com
Languages:
- Arabic, native.
- English, fluent in speaking, Reading, and writing.
Personal Information:
- Date of Birth
- Nationality
- Religion
- Marital Status
- Visa Status
: 31st March 1983 : Tunisian
: Islam
: Single
: Residence Visa

Last Resume Update January 1, 2020
Address Sharjah, United Arab Emirates
E-mail maria_ainn@hotmail.com
Phone Number 0505188188

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