Dear Sir / Madam,
I am interested in the Operations Manager position that is available with your company at this time. For your convenience, I have included a copy of my resume with this communication. As an experienced and highly successful retail professional with strong leadership and interpersonal abilities, along with a proven track record of directing all aspects of store operations to achieve revenue enhancement, I am prepared to significantly contribute to Turning Point’s goals in this role.
My background includes leading operations, teams, and sales strategies to drive business and customer service success for multi-unit retail chains. From achieving top sales performances and implementing results-oriented business plans to leading staff development and establishing revenue-boosting processes, I excel at propelling sales and revenue growth, managing top-producing teams, and achieving corporate goals while maintaining competitive advantage and ensuring outstanding customer experiences and satisfaction.
Highlights of my experience include…
• Successfully managing operations, staff, and marketing for multiple retail locations; increasing cumulative annual revenue of all locations.
• Outperforming revenue goals through top-line sales growth, margin improvement and strict expense control management
• Developing a pipeline of high-potential sites and opening several new stores across the designated region.
• Identifying and resolving diverse issues impacting work environment and customer satisfaction, resulting in improved employee morale and greater customer retention
• Coaching, training, and developing top-performing teams while continually driving career progression and promoting staff to positions of increased responsibility
• Overseeing visual merchandising efforts, inventory control, and dynamic marketing campaigns
My skills in staff and operations management and dynamic sales leadership within challenging retail environments are proven, and I am confident my additional strengths will readily translate to your environment. The chance to offer more insight into my qualifications would be most welcome. Thank you for your consideration. I look forward to speaking with you soon.

Yours sincerely:
Andre D’cruz
Mob: +91-7045909869
Skype: andrefrancis1307