MARLENE ISIP DONATO
Aiport Road, Abu Dhabi, UAE

PERSONAL:

Visa Status Husband Visa
Nationality Filipino
Marital Status Married
Contact Nos. +971 50 5158749
Electronic Mail marlene_isip@yahoo.com & marleneisip@gmail.com

POSITION DESIRE: OPERATIONS ADMIN / HR / ACCOUNTS / RECEPTION

OBJECTIVE:

To contribute to the growth of a progressive business organization, where I can utilize my professional skills both personally and professionally in Human Resource / Administration that will enhance my ability to continue to be effective in achieving professional goals and foster my personal development.

UAE EXPERIENCE:

OPERATION INCHARGE April 2011 up to April 2018
SAS Emirates Employment - Abu Dhabi, UAE

OPERATION DEPARTMENT
Handling confidential information with the highest degree of professionalism
Receives demand letter/job order from clients (construction, oil & gas, hotel industries)
In charge of allocation the Job Order to various Agents in various countries
Schedule recruitment trips for clients- coordinating between different overseas agencies to execute the client’s request as per the job order and arrange the client’s travel & hotel accommodations.
Responsible for the attestation of the job orders in the embassies
Periodically attend meetings with our client’s to discuss their current manpower requirements
Supervise the timely submission of resumes before the agreed deadline to our client’s
Arrange for advertising or posting of job vacancies
Acts a moderator between the clients and agency in regards to communicating with the agent the specifications or terms and conditions of the client’s job order
Makes competitive quotations for prospective clients, draft a contracts and memorandum of agreement
Arrange conferences, meetings and travel reservations for employees and Managing Director.

HR DEPARTMENT
Interview /Select applicants meeting specified job requirements and refer them to the hiring company
Follow up, tally and monitoring the employment visas received from the client and forward the visas to the corresponding agent
Responsible in ensuring that all candidates with employment visa will be deployed to the country before the visa will expire
Monitor all resigned or terminated candidates who are still under the probation period.

ACCOUNTS DEPARTMENT
Processes the employees’ salaries through WPS and coordinates with banks to ensure timeliness and accuracy of salary credit
Processes medical and life insurance coverage and renewal for employees and their dependents
Ensures compliance with local regulations in line with company policies and execute timely resolution of employees’ queries regarding salaries and medical insurance
Processes the monthly contribution of pension of local employees
Makes invoices to various clients and follow up for collections
Records all expenses of the company, arrange the payments to suppliers and records the collections

TRAINING COORDINATOR April 2009 up to April 2010
HAWARD TECHNOLOGY LLC MIDDLE EAST, Abu Dhabi, UAE
Monitor and report the compliance of each team members with checklist, work instructions and company rules.
Carry out direct marketing activities such as telemarketing and research to market assigned course
Report any inquiry, recommendations or feedback received from customers while marketing the course immediately
Represent the company at course venues and assist Instructors and participants during the actual conduct of the course/training
Perform all coordination work required during the actual course delivery in the most professional manner.
Interview all participants and report all feedback to the Quality Officer/Operation Manager
Communicate important and/or urgent issues directly to the Training Superintendent/Training Manager and or the General Manager.

EXECUTIVE SECRETARY January 2002 – January 2009
M.S. MANUEL DESIGN & BUILDERS, PHILIPPINES
Responsible for the day-to-day operations of the corporation.
Maintains all corporate books and accounts, receives and disburses funds, handles all corporate financial transactions, payroll of the maintenance.
Maintains good financial and business relationships with banking institutions, and maintains good corporate relationships with companies doing business.
Assists in recruiting new members by responding promptly to telephone and email inquiries, files all forms, maintains all records.

STORE MANAGER January 1999 – January 2002
CINDY’S HAMBURGER, INC., PHILIPPINES
Supervises the daily operations of the store.
Leads store in achieving performance targets.
Implements programs to improve over-all efficiency of store operations.
Ensures strict compliance of quality control standards, cash & inventory control standards.
Responsible for the management of operating expenses and food costs.
Serves the training & coaching needs of subordinates.

ASSISTANT OPERATIONS MANAGER January 1998 to January 2002
CAI-CAI’S ENTERPRISES, PHILIPPINES
Over all in charge in a day to day operation of the store
Order taking thru walk – in and in phone inquiry
Preparing payroll of all staffs.

ADMINISTRATIVE ASSISTANT February 1997 – February 1998
PENTIUM INTERNATIONAL COMPANY, PHILIPPINES
Setup and coordinate meetings and conferences.
Maintains special/important documents necessary for utilization review
Supervises office including hiring of clerical / production personnel
Maintain and distribute staff weekly schedules.
Other duties as assigned.

OFFICE SALES COORDINATOR September 1993 – February 1997
PAGENT / DURALCO, INC., Philippines
1. Assists walk in and phone inquiry customers and client regarding custom made venetian horizontal & vertical blinds, shower enclosure and accessories.
2. Processes and handles office-dealer purchase contract
3. Handles purchase of product
4. Prepares daily / weekly /monthly installation schedule
5. Monitors schedule of installation

EDUCATION

Graduate School – Master in Business Administration
San Sebastian College, Recoletos, Manila, Philippines
Major in General Business – 1993 – 1997

Bachelor of Science in Business Administration
University of the East, Caloocan City, Philippines
Major in Banking and Finance – 1986 – 1990

REFERENCE:

1. Elias Bou Sader
Sas Emirates Employment - Managing Director
Mobile Number: +971 50 5124451

2. Riad Taha Taha
United Management Consultancy – Public Relations Manager
Mobile Number: +971 56 2726777

3. Lani Oquendo
Cranleigh Saadiyat - Teaching Assistant
Mobile Number: +971 50 8804647