Sir/Madam,

A pleasant day. I am Florida Lorraine N. Gajasan. I have a Philippine and US licensed for Nursing. I am excellent in customer service and in conversing to different people with different culture and background. I previously worked in Aetna Insurance. I process, review and approve medical claims. I communicate with the clients, lawyer, adjuster and ordering physician regarding the claims. I am versatile, reliable and hard working. I have a strong personality and professionalism. I am fluent in verbal and written English.