Dynamic and Results Driven with a straight forward and direct approach that has delivered consistently outstanding results over a sustained period. With innovate skills to streamline operations.

Commercially focused on brand and retail operation with strong business analysis, planning, and problem-solving skills at all aspects of retail operations (multi store and department store) demonstrating a consistent track record of outstanding sales, merchandising and customer service. An excellent communicator and have proven people development, problem-solving, decision-making and time management skills. Equally strong qualifications in all areas of operations, P&L, budgeting, inventory control, training, security and other functions

Leading diverse teams of 100 or more. Recognized for strong organizational skills, loyalty and perseverance, I strive to achieve substantial results and meet all given deadlines. Known for my interpersonal skills, I highly value teamwork amongst many different cultures to achieve targets. Effective communicator, leader and problem solver, who builds teamwork and possesses the initiative to exceed goals. Drive to improve staff culture with a strong succession plan for future team leaders and managers.

My experience covers multiple product segments, including Fashion, Apparel, Shoes, Cosmetics, Furniture & Home, in both luxury and value markets.

COMPETENCIES

Multi-site Operations Management. Strategic Transformational Leadership. Project Development & Management. New Business Development. Change Management & Problem Solving. Business Process Improvement. Retail Format Development-Roll out. P&L Management. Sales Forecasting & Planning. Performance management. Marketing and Promotions strategy. Retail Operations management. Team-building, Training & Coaching. Customer focus. Inventory Management. New Store Openings. Visual merchandising. Loss Prevention & Profit Protection.