
Romina de Leon
Experience Administration ExecutiveA diligent and results-oriented professional with more than 6 years extensive UAE experience in coordination, file keeping, customer services, basic troubleshooting, creating purchase order, sales negotiating and marketing. With strong organizational skills and have the ability to multi-task. I thrive in a high-pressure environment; enjoy the challenges of meeting deadlines and managing team. Recognized for responsibility and proactive decisions.
Last Resume Update | May 7, 2019 |
Address | Dubai, United Arab Emirates |
[email protected] | |
Phone Number | 0561164692 |
Experience
Administrative Officer/ Sales Executive
Administrative Officer: I analyze the needs of the company begin handling HR related documentation and records. To act as the first point of contact for all human resource related activities and assist human resource managers during recruitment and induction procedures. Creating and maintain liaison with external recruitment agencies. Coordinate in-house training activities and track training sessions. Performing background checks and reviewing references. Coordinate interviews and direct applications to the right channels. Handle payroll department by providing relevant information such as leaves, work schedules and salaries. Arrange accommodations and process expense forms. Planning and organizing meetings. Organizing travel and preparing complex travel itineraries. Taking action points and writing minutes. Act as point of contact on behalf of MD. Prepares presentation. Managing and reviewing filing and office systems.
Sales Executive: Being part of the company, my main responsibility is to increase sales through constant meetings; face-to-face meetings with customers/clients with product presentations. Coordinate with the Sales manager and discuss the feedback that we gathered from customers. Update the customers of their inquiries and give full information about the products /materials. Handle customer complaints as well their request. Create weekly and monthly report: Cold call to arrange meeting with potential customers to prospect for new business. Respond to incoming email and phone enquiries. Act as a contact between the company and its existing and potential markets. Negotiate the terms of an agreement and close sales. Challenge any objections with a view to getting the customer to buy. Make accurate, rapid cost calculations and providing customers with quotations. Maintain and develop relationships with existing customers in person and via telephone calls and emails. Listen to customer requirements and present appropriately to make sale. Present the product or service favorably and in a structured professional way .Aiming to achieve monthly or annual targets. Maintain accurate record. Review sales performance.
Front Desk Officer/ Administrator
As a front desk officer/administrator my role are greeting patients as they arrive into facility and provide them with appropriate information. Answers telephone and guide callers regarding medical procedures, transfer calls as required. Call up patients and remind them of their appointments. Ensure patient information is accurate including billing information. Inform patients of medical office procedure and policy. Maintain and manage patient records, move patients through appointments as scheduled and schedule patient appointments. Collect co-pays and payments, reports statistics. Respond and comply with requests for information. Safeguard patient privacy and confidentiality. Handling Dr.’s appointment schedule and assist them by providing limited procedural support. Ensure reception area is well maintained, neat and clean. Using various computer packages (Word, Excel, and Power Point to prepare reports, memos, and documents). Maintain filing systems.
HR Administrative
Act as the first point of contact within a company for all HR-related inquiries. Specific tasks include handling employment contracts, recruiting, and setting up interviews for open positions in the company. Organize and maintain personnel records. Update internal databases (e.g. record sick or maternity leave).Prepare HR documents, like employment contracts and new hire guides. Revise company policies. Liaise with external partners, like insurance vendors, and ensure legal compliance. Create regular reports and presentations on HR metrics (e.g. turnover rates).Answer employee’s queries about HR-related issues. Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules). Arrange travel accommodations and process expense forms. Participate in HR projects (e.g. help organize a job fair event)
Education
Bachelor of Science in Computer Science