• A result oriented professional with 22 years’ experience in strategy management, Franchising, Multi-Unit Restaurant Operations and Development, new Concept creation and Brand Development, Store Design, Construction Management and Real Estate Selection, feasibility studies etc.
• Proven track record of developing procedures, service standards and operational policies, planning & implementing effective control measures to reduce running costs of the unit.
• Expertise in designing & implementing training programs for bringing keen customer focus, high energy level and team spirit in the employees.
• Excellent written, communication, inter personal, liaison and problem solving skills with the ability to work in multi cultural environment.
• Vast marketing experience -- Demonstrated success with formal marketing systems and processes such as, strategic planning, forecasting, competitive analysis, market research, new product development and launch, marketing communications, pricing etc
• Brand / Franchise acquisition and operations.
• Expertise in concept creation, designing, Pre-opening, setting up of new food and beverage concepts.
• Pre-Opening Experience of Hotel Management College and teaching Hospitality/Food and Beverage Management