Swamy Chintala

IT support Engineer with 4 years of experience.

Resume

 

Swamy Chintala

Plot No: 9, Al Amairya-313, Bur Dubai,                              

United Arab Emirates.                                                                         Email ID: Swamychintala24@gmail.com

Visa Status: Visit Visa.                                                                             Phone: +971 555493471 - U.A.E

Visa Expire : 28 Th Jan 2019.                                                                                 +91 9502742207 - India

 

Career Objective

            

                 To be an integral part of growth oriented organization and work in dynamic and challenging       environment. To contribute the development of organization and concurrently upgrading my skills and knowledge in-line with Organizational Growth.

Career Objective

 

4+ years of Experience in IT sectors.

 

Technical skills

 

 

  • Extensive experience in installation, administration and networking in various environments.
  • Thorough knowledge of Windows Vista; Windows XP; Windows 7; Windows Server 2003; Windows Server 2008; Windows Server 2012 .
  • Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.

 

  • Troubleshoot problems associated with network connectivity, connectivity issues, LAN, WAN, DNS, TCP/IP and other networking issues
  • Resolving technical issues through remote assistance, telephone and onsite visit
  • Managing POS systems and printers
  • Deployment, support and troubleshooting of Wireless Devices & Access points
  • Mail Exchange Server
  • Firewall
  • Biometric
  • PBX/IP Telephony (Panasonic/Avaya)
  • CCTV Administration
  • Extensive documentation and training experience.
  • Successful project and technical team member and motivator.

 

  • Configuring Windows Server with different (PC and Users) department wise on Client systems.
  • Updating of OS, and backup of File Server and applications on-site and off-site.
  • Managing and setting up user accounts in domain & workgroup, granting permissions and    passwords.
  • Configuration and Management of Access Control Systems in HQ and branch offices.
  • Installation of NVR, DVR, IP-Camera and basic Configuration of Grand stream PBX and IP-Phones.
  • Applying MAC-based Filtering in wireless access points in a network
  • Handle smart & cloud based solution development activities including connectivity, platform, major upgrades, and end –to-end customer experience.
  • Deals with fixed mobile service Convergence
  • Meeting user needs for computer hardware, software and networking tools
  • Developing, testing, installing, configuring and troubleshooting computer hardware and software.

 

Academic Qualifications

 

 

  • B. Tech (Information Technology) from Jawaharlal Nehru Inst of Technology University- 2013, in India.
  • B.I.E Passed from Geethanjali junior college -2009, in India.
  • S.S.C Passed from Children’s High School-2007, in India.

 

 

Professional Experience

 

  1. Company: 3I InfoTech Ltd, Hyderabad, India.                  From July 2016 to Aug 2018

   Team size: 6

   Designation: Technical Support Engineer

   Roles & Responsibilities:

 

  • Installation and configuration of windows 2008, 2008 R2&2012 Domain.
  • Installation and configuration of Active Directory Services, DNS, DHCP, ADC.
  • Installation and configuration of terminal service.
  • Maintenance of Domain Controller, DNS, DHCP, ISA, Backup Servers.
  • Creating and managing user accounts, groups in Active Directory.
  • Implementing group policies as required.
  • Managing NTFS File and folder level security for the folders located in file server.
  • Protecting the Systems and data from Viruses by installing Antivirus software.
  • Installing, Configuring and Maintaining the Local and Network Printers.
  • Installation and configuring different types of peripherals such as Multimedia kits, Hard disk, CD- ROM, MODEMS, BACKUP utilities, Printers, Scanners.
  • Operating System installation and configuration of WINDOWS XP/2000/ME/2007 Professional & WINDOWS SERVER 2008, 2008R2&2012.
  • Resolving network problems and maintain network.
  • TCP-IP Protocol Suite, IP addressing and sub netting, Basic Router Configuration, Mail: SMTP, POP, IMAP.
  • Troubleshooting of client/server connectivity problems.
  • Coordinating with vendors for all printer and other issues. Reporting to IT head and Updating Documentation.

 

 

  1. Company: Dwaraka IT solutions Pvt Ltd, Hyderabad.                  From Feb 2015 to June 2016

  Designation: Technical Support Engineer

 Project Description:  

 

  • Configuring and troubleshooting desktops, laptops and servers.
  • Setting up Remote Access Service for Lotus Notes Client users.
  • Handle and troubleshoot operating system installations, software installations such as MS Office, PCAnywhere, Anti-virus software, Internet Information Server, Personal Web Server, and Lotus  Configuration
  • To be work on incident, problem tickets and change requests within SLA

 

 

  1. Company: Object Technology Solutions India Pvt Ltd, India               from Apr 2014 to Sep 2014

   Designation: IT Associate

   Job Responsibilities:

 

  • Installation of OS in computers and add them in to domain.
  • Installing all application software's.
  • LAN network support of TCP/IP based devices.
  • Installing, Managing and troubleshooting Anti-Virus.
  • Installing software and hardware components.
  • Installing, Managing network and local printers.
  • Troubleshooting and maintaining of Desktops & Laptops.
  • Troubleshooting on internet problems.
  • Identify problems, troubleshoot and provide advice and training to assist users.
  • Maintain records and files related to IT assets, network performance, problems, changes and operations.

 

 

Technical Qualification

 

 

  • Course completed on Cisco Certified Network Associate  (CCNA) in Zoom Technologies, Hyderabad
  • Course completed on Microsoft Certified Solution Expert  (MCSE) in Zoom Technologies, Hyderabad

 

 

Achievements

 

  • Participated in Tech Fest at Eswar College of engineering for a Paper presentation.
  • Organized a Tech Fest Illumination in my college.
  • Participated Work shop in Ethical Hacking on Dec 28th to 29th 2011 at Tirumala Institute of Engineering, Guntur.
  • Attended two days’ Workshop on Embedded Systems Held on 23rd& 24th of July 2012 at Eswar College of Engineering, Narasaraopet.
  • Participated in Nation level one-day workshop on "LINUX ADMINISTRATION" on 23th of Feb 2013 at Eswar college of Engineering.

 

 

Personal Information

 

Mariel status         :                    Single

Date of Birth        :         12-07-1992

Gender            :                   Male

Languages        :        Hindi, English and Telugu

Nationality        :        Indian

Passport No                      : R6877284 Valid till 08-03-2028

PAN                                    : BFDPC9440R

 

Declaration

 

I do here by acknowledge that the above information is true and valid to the fullest of my knowledge.

 

Date:-

 

Place: - Dubai

(swamy.Ch)

Last Resume Update January 15, 2019
Address Dubai, United Arab Emirates
E-mail swamychintala24@gmail.com
Phone Number 0555493471

Contact Candidate