• Process transaction (Managers Cheque, Demand Draft, cash, cheque) up to delegated limits in accordance with approved SOPs & SLAs
• Processing of outward clearing cheques through centralized system-ICCS
• Assisting in system up gradation process by conducting UAT and reporting the changes required.
• Manage non cash transactions posted at the counter are processed and appropriately authorized as per existing delegation matrix
• In conjunction with Branch Operation Manager, maintain custodianship of all security stationaries i.e. Manager Cheque, DD, debit card & cheque leaves, LPO etc. with key combination custodianship
• Managing operational functions in the absence of branch operation manager
• Promote services and products of the bank to help achieve business goals (cross selling)
• Participate in testing of the branch BCP and attendance whenever called and performing UAT for any system enhancement related to I flex software
• Playing proactive role in customer retention activities
• Complaint management
• Printing & issuance of cheque books & debit cards upon approved customer requests at the branch

• Supervision of branch operations and cash management
• Selling and buying of foreign currencies and issuing of drafts.
• Monitor daily ongoing FX market currency rate and decide the buying and selling rate for each currency to attract new customers /retain existing customers ensuring maximum profitability.
• Formulate business strategy according to the market conditions, market changes or available market information.
• Managing large amount of transactions in an error free manner within TAT
• Following all KYC & compliance policies and formulating strategies accordingly
• Coordinating with mall management in case of promotional activities

MARKETING & FINANCE