• Greet and welcome guests as soon as they arrive at the office
• Direct visitors to the appropriate person and office
• Inform other employees of visitors’ arrivals or cancellations
• Answer, screen and forward incoming phone calls
• Ensure reception area is tidy and presentable, with all necessary stationery and material
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and distribute daily mail/deliveries
• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
• Update calendars and schedule meetings
• Perform other clerical receptionist duties such as filing, photocopying and faxing
• Enter customer data and send correspondence
• Copy, file, and maintain paper or electronic documents and records

• Provide general administrative and clerical support including mailing ,faxing and copying to management
• Maintain electronic and hard copy filing system
• Perform data entry and scan documents
• Answer all incoming calls and handle caller’s inquiries
• Screen incoming correspondence and ensure delivery to intended recipient
• Prepare and modify documents including ,reports, drafts, memos and emails
• Re-direct calls as appropriate and take adequate messages
• Greet, assist and/or direct visitors

• Providing general office support, such as faxing, making copies and filing
• Maintain a master schedule of all classes, a telephone directory for students and staff, a calendar of events held in campus
• Record staff member absences from the department
• Answering phones and responding to emails
• Good data entry and keyboard skills
• Promoting the institute through telephone calls & following up
• Greet, assist and/or direct students and visitor