Waiter/ess – Pool & Beach

at Jumeirah Zabeel Saray
Published June 3, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Greet guests with a warm welcome and smile and assist guests in finding seating at the beach or pool area. Provide guests with towels, menu cards, and other necessary items. Assist guests by explaining how various menu items are prepared, describing ingredients and cooking methods, where applicable Be aware of allergy information on menu items and inform guests where needed or inquired, Inform guests of daily specials or special items/promotions not listed on menu, Check customer's identification to ensure they meet alcohol legal age requirements or requirements as per local law Offer food and wine suggestions. Take food and beverage orders accurately including any special requests. Inform Kitchen as per the request. Maintain cleanliness and orderliness of the beach and pool area, including lounge chairs, tables, and surrounding areas. Monitor and maintain stock levels of towels, beverages, and other supplies. Input the order into PO System, if needed Work with bartenders to fill beverage orders. Work with kitchen staff to process and expedite food orders, Deliver and serve food at tables. Use established food handling and serving techniques as per Jumeirah standard.
Industry Hospitality

Description

JOB DESCRIPTION

About Jumeirah and Jumeirah Zabeel Saray:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated signature dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia and employs over 9,000 colleagues, representing over 120 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Zabeel Saray is a luxurious beachside resort located on the west crescent of the iconic Palm Jumeirah in Dubai. The interior of the resort is inspired by the ancient palaces of Turkey and features hand-painted finishing’s, Turkish artworks and stunning murals inspired by the Golden Age of the Ottoman Empire.

The resort offers 405 rooms and suites, 38 Royal Residences and the award-winning Talise Ottoman Spa, one of the largest and most luxurious spas in the Middle East. The resort offers Sinbad’s Kids Club complete with splash park, performing art destination Zabeel Theatre and a collection of diverse restaurants which offer a vibrant selection of culinary experiences. The resort also offers motorized and non-motorized water sports, complete with private jetty offering shuttle boat transfers to and from the mainland of Dubai.

About the Role:
An opportunity has arisen for a Waiter/ress to join the F&B team in Jumeirah Zabeel Saray Hotel for our Signature Restaurant Zenzi on the beach.

The main responsibilities are:

  • Greet guests with a warm welcome and smile and assist guests in finding seating at the beach or pool area.
  • Provide guests with towels, menu cards, and other necessary items.
  • Assist guests by explaining how various menu items are prepared, describing ingredients and cooking methods, where applicable
  • Be aware of allergy information on menu items and inform guests where needed or inquired,
  • Inform guests of daily specials or special items/promotions not listed on menu,
  • Check customer's identification to ensure they meet alcohol legal age requirements or requirements as per local law
  • Offer food and wine suggestions. Take food and beverage orders accurately including any special requests. Inform Kitchen as per the request.
  • Maintain cleanliness and orderliness of the beach and pool area, including lounge chairs, tables, and surrounding areas.
  • Monitor and maintain stock levels of towels, beverages, and other supplies.
  • Input the order into PO System, if needed
  • Work with bartenders to fill beverage orders. Work with kitchen staff to process and expedite food orders,
  • Deliver and serve food at tables. Use established food handling and serving techniques as per Jumeirah standard.

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Proficient in spoken fluent English.
  • Effective communication skills with all levels of colleagues and management at all levels.
  • Minimum 1 year experience in a 5* luxury hotel.
  • Capable to work outdoors in a fast-paced environment.
  • Proficient in English and a second language would be an added advantage.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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