Job Summary:
To deliver exceptional food and beverage service in alignment with Jumeirah's standards while maintaining cleanliness, hygiene, and safety protocols. Support the front-of-house (FOH) team in providing excellent service and ensuring compliance with food safety and health regulations.

Responsibilities:

• Ensure all colleague activities comply with Jumeirah Quality Standards.
• Serve food and beverages efficiently, both at tables and counters.
• Maintain a strong communication link between kitchen and service areas.
• Update and enhance knowledge of food and beverage offerings.
• Provide informed recommendations to guests on food and beverage selections.
• Receive, store, and manage food and beverage items according to hygiene regulations.
• Monitor the quality of food and beverage served, reporting any discrepancies to supervisors.
• Utilize upselling techniques to enhance guest experience and increase revenue.
• Prepare the pass section for service, ensuring all items are correctly presented.
• Expedite food from the pass to ensure a seamless dining experience for guests.
• Assist in various departments as requested by management, including support for large events or hotel functions.
• Exhibit flexibility in scheduling and adapt to various service environments.
• Foster a collaborative environment with kitchen and FOH colleagues for efficient operations.
• Demonstrate energy and enthusiasm in all work-related tasks.
• Uphold the highest standards of honesty and integrity in interactions with colleagues and customers.

Requirements:

• Strong English communication skills; additional languages are a plus.
• Basic knowledge of both alcoholic and non-alcoholic beverages.
• Proficiency in table service techniques.
• Ability to work in high-pressure environments and adapt to changing conditions.
• Previous experience in a similar role within a 5-star property is preferred.
• Knowledge of food safety and hygiene regulations.
• Flexibility to work in various settings, including bar service when needed.

Level of Education:

• University degree in Hospitality Management is preferred, but not required.

Work Hours:

• Flexible scheduling required, including weekends and holidays.

Experience in Months:

• Minimum of 24 months of experience in food and beverage service within a 5-star property.
• Previous experience in a similar fast-paced environment is essential.