Job Summary:
We are looking for a dedicated and enthusiastic Waiter for Poseidon Court Cafe at Atlantis, The Palm. This role involves providing top-tier service to our guests, ensuring their dining experience exceeds expectations, and supporting the overall operations of the cafe. You will play a key role in maintaining high standards of service and customer satisfaction in a luxurious environment.

Responsibilities:

• Deliver exceptional service by taking accurate food and drink orders and ensuring timely delivery.
• Provide in-depth knowledge of the menu, including daily specials and promotional items, and make recommendations to guests.
• Ensure the consistency and quality of all food and beverage items before serving.
• Monitor guest satisfaction throughout their dining experience, responding to requests and addressing any issues promptly.
• Work closely with the kitchen and service teams to ensure smooth and efficient operations.
• Maintain a clean and organized work environment, including setting up and clearing tables.
• Assist in managing table assignments, seating arrangements, and guest flow.
• Upsell food and beverage items to maximize revenue.
• Adhere to all health and safety guidelines, including food handling, sanitation, and hygiene protocols.
• Support colleagues with tasks as needed, fostering a cooperative and team-focused atmosphere.

Requirements:

• Minimum 2 years of experience in a similar role, preferably in a luxury hotel or fine dining restaurant.
• Strong communication and interpersonal skills, with the ability to interact professionally with guests from diverse backgrounds.
• Ability to multitask and work effectively in a fast-paced environment.
• Knowledge of food and beverage service techniques and high standards of service delivery.
• Positive attitude, proactive approach, and excellent problem-solving skills.
• Flexibility to work shifts, including evenings, weekends, and holidays.

Level of Education:
High school diploma or equivalent; additional training in hospitality or food and beverage service is advantageous.

Work Hours:
Full-time position with rotating shifts, including weekends and public holidays.

Experience in Months:
24 months of experience in food and beverage service, with a proven track record of providing high-quality service in luxury or fine dining settings.