Telesales Representative

at Reya Recruitment
Location Dubai, United Arab Emirates
Date Posted May 4, 2021
Category Sales / Marketing / Business Development
Job Type Full-time


Job Summary:      Looking for a Telesales Representative in Dubai, United Arab Emirates (UAE)

Job Key Details:

  • Make calls to existing clients to promote Postpaid Product
  • Present features and benefits effectively to the customers to make sales
  • Respond to customer inquiries concerning the company products and services over the telephone or email
  • Handle and resolve customer complaints through the phone
  • Support the sales team in acquiring new customers
  • Assist customers with product and service information as may be required
  • Record all customer interaction information in the system based on standard operating procedures
  • Determine priority issues and where necessary monitor customer concerns
  • Obtain and communicate any feedback from the customers to the management
  • Deliver quality results through adhering to standards as well as guidelines
  • Ensure targets are met

Job Qualifications and Experience

  • Degree/Diploma in any business related course
  • At least 1 or more years of experience in the same or similar position, experience in a telecom company will be advantageous
  • Excellent phone handling and active listening skills
  • Must be a very good communicator with excellent customer service skills
  • Should be someone with a great service attitude
  • Must be computer literate

Application Procedure: 

All qualified candidates are encouraged to upload their recently updated CVs

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