About Jumeirah & the Hotel

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality with its unwavering Stay Different™ brand promise. Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities. As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

Madinat Jumeirah, Jumeirah Group’s mega-resort is home to four ultra-luxurious hotels – Jumeirah Al Naseem, Jumeirah Al Qasr, Jumeirah Mina A’Salam and Jumeirah Dar Al Masyaf – all nestled within 3km of picturesque waterways connected by traditional abras. The mega resort boasts 2km of pristine beach, the award-winning Talise Spa and state-of-the-art fitness and leisure facilities, as well as exclusive accommodations ranging from penthouses and suites to private summerhouse experiences with unrivalled benefits including a leading conference and banqueting centre. Madinat Jumeirah is also home to over 50 world-class restaurants and bars, as well as a traditional souk featuring Arabian shopping stands, barrows and stalls with a blend of boutique brands, souvenir gift shops, and luxury fashion and jewellery outlets.

About the Job:

An exciting opportunity has arisen for a Technician - Engineering in Jumeirah Al Naseem. The main duties and responsibilities of this role are:

• Respond and cater to all the repairing and maintenance needs and requirements as needed in the Business Units or highlighted by the immediate reporting manager on the shift.
• Diagnose, repair and replace as necessary following department standard operating procedure.
• Understand the complaints/issues, carry out all the relevant equipment at the site, diagnose the situation and the repair needs, and carry out repair, replacement, and maintenance works as directed/needed.
• Respond to all inquiries in a courteous and professional manner; provide information within the area of assignment; resolve complaints in an efficient and timely manner.
• Complete work orders, PPMs, and CWAs as directed. Organise work and equipment in a skilled and professional manner.
• Maintain logs for all work performed while on duty within the department and those in other departments as required.
• Respond to work orders or room/site inspection and report any damage observed to the team leaders and propose resolution. Highlight problems outside remit and seek guidance and direction to resolve them.
• Develop and maintain positive working relationships with others; support team to reach common goals, guide and supervise general assistant where necessary.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Minimum of 2 years of experience in a relevant field (Room Care), preferably within the luxury hospitality industry.
• Electrical Trade Certification
• Clear and effective communication skills in English.
• Demonstrated ability to perform tasks with meticulous attention to detail, coupled with effective organizational skills for handling multiple responsibilities.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.