Spa Therapist – Talise Spa

at Jumeirah Emirates Towers
Published May 30, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Perform all treatments offered within Talise Spa, including those listed in the treatment menu. Maintain the upkeep of treatment rooms by ensuring:  Hot cabbies are consistently in immaculate condition. Treatment rooms are set up according to the treatment room standard operating procedure. Cabinets are organized, tidy, and cleaned as per cabinet standard operating procedure. Burner remains clean. Green Globe standards are followed, including turning off lights and ensuring no candles are burning in treatment rooms when treatments are not in progress. Adherence to therapist opening and closing procedures. Actively promote all spa products to guests, providing comprehensive product knowledge. Ensure an adequate stock of products is available to perform treatments. Inform or recommend guests about spa treatments and programs as well retail products. Maintain accurate electronic consultation records for treatments and products used, particularly for repeated guests. Address any guest-related matters, product or equipment needs, and technical service requests promptly. Participate in ongoing training sessions and continue to develop skills. Provide retail recommendation cards to every guest. Maintain stocking, cleaning, and facility setup during available time slots of 30 minutes or more. Assist Spa Receptionist in assisting guests with inquiries or tours.
Industry Hospitality

Description

JOB DESCRIPTION

About Jumeirah:

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise.

Its award-winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.

Today, Jumeirah operates a world-class portfolio of 23 properties across the Middle East, Europe and Asia and employs over 8,000 colleagues, representing over 106 nationalities.

As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.

An architectural masterpiece, Jumeirah Emirates Towers offers luxurious experiences in the heart of UAE’s most dynamic city. Soaring high above the central business and commercial district, Jumeirah Emirates Towers is a dramatic backdrop to Dubai's skyline and a visible statement of the region's growing corporate success. Comprising two equilateral triangles, this landmark structure is home to an Office Tower, Hotel Tower and shopping Boulevard. The hotel encompasses 400 spacious rooms and suites, 15 world-class restaurants and bars, Talise Fitness, Talise Spa as well as elite shopping and lifestyle attractions at the Boulevard, a prestigious retail destination. The award-winning hotel has multiple venues for inspiring events including the grand Godolphin Ballroom and 16 meeting rooms.

About the Job:

An opportunity has arisen for a Spa Therapist to join the team of Talise Spa in Jumeirah Emirates Towers. The purpose of this job is to provide health, body, and SPA treatments in a safe and professional manner, while providing excellent service, comfort, and unique guest experience to all clients. The main duties and responsibilities of this role are:

  • Perform all treatments offered within Talise Spa, including those listed in the treatment menu.
  • Maintain the upkeep of treatment rooms by ensuring:
    • Hot cabbies are consistently in immaculate condition.
    • Treatment rooms are set up according to the treatment room standard operating procedure.
    • Cabinets are organized, tidy, and cleaned as per cabinet standard operating procedure.
    • Burner remains clean.
    • Green Globe standards are followed, including turning off lights and ensuring no candles are burning in treatment rooms when treatments are not in progress.
    • Adherence to therapist opening and closing procedures.
  • Actively promote all spa products to guests, providing comprehensive product knowledge.
  • Ensure an adequate stock of products is available to perform treatments.
  • Inform or recommend guests about spa treatments and programs as well retail products.
  • Maintain accurate electronic consultation records for treatments and products used, particularly for repeated guests.
  • Address any guest-related matters, product or equipment needs, and technical service requests promptly.
  • Participate in ongoing training sessions and continue to develop skills.
  • Provide retail recommendation cards to every guest.
  • Maintain stocking, cleaning, and facility setup during available time slots of 30 minutes or more.
  • Assist Spa Receptionist in assisting guests with inquiries or tours.

About You:

The ideal candidate for this position will have the following experience and qualifications:

  • Relevant spa therapy qualifications
  • Experience working and managing in the Spa industry in a 5-star Hospitality environment
  • Experience delivering a range of treatments including massage, facials, scrubs, wraps, reflexology, waxing.
  • Possesses a minimum of 2 years of hands-on experience in delivering therapy services in a luxury hotel.
  • Strong communication and interpersonal skills.
  • Holder of a Bachelor's degree from an accredited College/University or is a holder of a certificate by CIBTAC if possible.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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