Senior Waiter/ress – Trattoria Toscana – Jumeirah Restaurants

at Jumeirah Hotels and Resorts
Published November 9, 2023
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  


United Arab Emirates



About Jumeirah Group and Jumeirah Restaurants

Jumeirah Group, a member of Dubai Holding, has been making a distinguished impact on the global hospitality market for more than two decades with its Stay Different™ brand promise. Its award- winning destinations, such as the iconic Burj Al Arab Jumeirah, position service beyond expectations, elevated dining destinations and surprising architecture and design at the heart of every guest experience.  Jumeirah Hotels & Resorts is a leading luxury hospitality brand that operates a world-class portfolio of 26 properties, comprising beachfront resorts, city hotels, and luxury serviced residences across the Middle East, Europe, and Asia. As Jumeirah continues to expand its global portfolio and scales up its operations to the next level of growth, it remains fully committed to developing and empowering our colleagues to excel in world class environments.  Jumeirah is committed to embedding equality, diversity, and inclusion in all its practices, embracing a culture that celebrates diversity.

Jumeirah Restaurants is a Dubai-based full-service hospitality provider, with an iconic portfolio of acclaimed homegrown brands, specializing in the innovation, nurture and operation of sustainable food and beverage concepts ranging from premium-casual to quick-service restaurants and casual dining venues. Jumeirah Restaurant’s current owned portfolio consists of nine brands including: The Noodle House, Flow, Pai Thai, Trattoria, The Duck Hook, Hillhouse Brasserie, Boaz, Butcha and The Bolt Hole. In addition to operating its owned venues, Jumeirah Restaurants is responsible for Jumeirah Hotels & Resorts’ dining strategy, acting as a consultative arm for the wealth of exceptional culinary experiences and signature venues across Jumeirah’s portfolio.

About the Job

An opportunity has arisen for a Senior Waiter/ress to join the team of Trattoria Toscana. The main duties and responsibilities of this role are:

  • Greet guests with warm welcome and smile.
  • Escort them to their tables.
  • Answer inquiries about food and beverage items on the menu.
  • Assist guests by explaining how various menu items are prepared, describing ingredients and cooking methods, where applicable.
  • Be aware of allergy information on menu items and inform guests where needed or inquired.
  • Check guest's identification to ensure they meet alcohol legal age requirements or requirements as per local law.
  • Offer food and wine suggestions.
  • Take food and beverage orders accurately including any special requests. Inform Kitchen as per the request.
  • Use established food handling and serving techniques as per Jumeirah standard.
  • Responsible for cashiering service such as generating bills from the MICROS system/ presenting guests with fully supported bills or accounts that can be settled by pay approved method, including, and not limited to advance payment, credit/debit card payments, local and foreign currency.

About You

The ideal candidate for this position will have the following experience and qualifications:

  • Fluent in English and additional language is a plus.
  • Knowledge of Food and Beverage applications (epicure, micros).
  • Previous experience in the serving capacity of the same role in a restaurant is required.

About the Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, life insurance, and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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