Security Officer – voco Dubai

at IHG Hotels & Resorts
Published November 15, 2023
Location Dubai, United Arab Emirates
Category Guards / Security Services  
Job Type Full-time  


Hotel Brand: voco
Location: United Arab Emirates, Dubai

Hotel: Dubai (DXBSZ), Plot 49, Sheikh Zayed Road, Trade Centre District, 9940

Job number: 119272

At voco®, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.

At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guidebook.

Your day today

The Security Officer is responsible for maintaining a safe and secure environment for hosts, visitors, and assets. This includes implementing and enforcing security policies, conducting regular patrols, monitoring surveillance equipment, and responding to security incidents.

  • Conduct regular patrols of the premises to identify and address security risks.
  • Monitor security surveillance systems to detect and prevent unauthorized access or suspicious activities.
  • Control access points and verify the identity of individuals entering the premises.
  • Issue and deactivate access cards or credentials as needed.
  • Enforce access policies and procedures.
  • Respond promptly to security incidents, alarms, and emergencies.
  • Investigate and document security incidents, providing detailed reports.
  • Coordinate with law enforcement and emergency services when necessary.
  • Enforce company security policies and procedures.
  • Communicate and educate host on security best practices.
  • Maintain clear and effective communication with team members and other relevant    stakeholders.
  • Report any security issues or concerns to appropriate personnel.
  • Assist in the development and implementation of emergency response plans.
  • Participate in regular drills and training exercises.
  • Collaborate with other departments to address security needs and concerns.
  • Handling lost & found of the hotel.

What we need from you

At voco Dubai, we look for hosts who are reliably different and contribute in the success of bringing our brand to life!

The Security Officer, with a minimum of 3 years' experience in a similar role, is responsible for ensuring the safety and security of guests, hosts, and assets within the hotel premises. This role requires the ability to engage with diverse teams, strong communication skills, and meticulous attention to detail. The ideal candidate will have a background in a four or five-star hotel or a comparable industry, and require security Sira license and First Aid/CPR certification.

What we offer 

We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and a great work culture.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www. to find out more about us.

Reliably Different - Welcome to voco® Hotels, IHG’s new upscale brand. We call our Hotels voco® – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco® is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco® Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco® Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels is connected by their individual characters that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco® hotel opened in November 2018 in Gold Coast, Australia and the first voco® Hotel across IMEA is voco® Dubai. voco® Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many day time and no delights of the city, moments from shopping, dining and entertainment experiences.


At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?


voco brand comes to life in hotels that you can count on but that are different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Hotels that are built on sustainability where we look after the planet with the same care as we look after our guests and colleagues. Let’s Go Further Together.


Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether

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