Sales Manager – Corporate at Renaissance Business Bay Hotel Dubai
| Published | September 2, 2024 |
| Location | Dubai, United Arab Emirates |
| Category | Chefs / F&B / Housekeeping / Hospitality |
| Job Type | Full-time |
| Responsibilities | Building Relationships to Drive Sales: Collaborate with off-property sales channels to ensure coordinated and effective sales efforts. Build and maintain relationships with new and existing customers through sales calls, events, and community engagement. Develop relationships within the community to expand the customer base. Manage key relationships with internal and external stakeholders. Ensure accurate and effective turnover of clients to Event Management. Managing Sales Activities: Participate in sales calls to acquire and close new business. Handle the operational aspects of booked business, including proposals, contracts, and customer correspondence. Maximizing Revenue Through Market Knowledge: Identify new business opportunities to meet revenue goals. Understand market trends, competitors, and economic factors to sell effectively. Close the best opportunities based on market conditions and location needs. Serve customers by understanding their business needs and offering tailored solutions. Providing Exceptional Customer Service: Support the company’s service strategy to drive customer loyalty through excellent service. Grow account share by consistently delivering high-quality customer service. Uphold the company’s customer service standards and set a positive example for guest relations. Engage with guests to gather feedback on product quality and service. |
| Industry | Hospitality |
Description
About the Company:
Marriott International, a leading global hospitality company, boasts a diverse portfolio of over 7,000 properties across 131 countries and territories. Founded in 1927 by J. Willard Marriott, the company has grown from a single root beer stand into a renowned hotel brand encompassing luxury, premium, and select-service categories. Marriott's brands include iconic names like The Ritz-Carlton, St. Regis, Sheraton, and Marriott Hotels. Known for its commitment to quality service, innovation, and sustainability, Marriott prioritizes guest satisfaction and community impact through initiatives like "Serve 360." With a focus on exceptional experiences and global expansion, Marriott remains a cornerstone of the hospitality industry.
Job Summary: The position is accountable for proactively soliciting and handling sales opportunities. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.
Requirements:
• 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.
OR
• 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area.
Responsibilities:
Building Relationships to Drive Sales:
- Collaborate with off-property sales channels to ensure coordinated and effective sales efforts.
- Build and maintain relationships with new and existing customers through sales calls, events, and community engagement.
- Develop relationships within the community to expand the customer base.
- Manage key relationships with internal and external stakeholders.
- Ensure accurate and effective turnover of clients to Event Management.
Managing Sales Activities:
- Participate in sales calls to acquire and close new business.
- Handle the operational aspects of booked business, including proposals, contracts, and customer correspondence.
Maximizing Revenue Through Market Knowledge:
- Identify new business opportunities to meet revenue goals.
- Understand market trends, competitors, and economic factors to sell effectively.
- Close the best opportunities based on market conditions and location needs.
- Serve customers by understanding their business needs and offering tailored solutions.
Providing Exceptional Customer Service:
- Support the company’s service strategy to drive customer loyalty through excellent service.
- Grow account share by consistently delivering high-quality customer service.
- Uphold the company’s customer service standards and set a positive example for guest relations.
- Engage with guests to gather feedback on product quality and service.
Required Skills:
Required Education: Bachelor's Degree
Work Hours: 8 Hours a Day
Experience in Months: 36
CANDIDATE PROFILE
Education and Experience
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.