|Published||November 16, 2023|
|Location||Dubai, United Arab Emirates|
|Category||Sales / Marketing / Business Development|
Hotel Brand: voco
Location: United Arab Emirates, Dubai
Hotel: Dubai (DXBSZ), Plot 49, Sheikh Zayed Road, Trade Centre District, 9940
Job number: 114568
At voco®, we’ve created a new hotel brand that gives people a different choice. Hotels to count on but different enough to be fun. Unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. Our new family of hotels are connected by their own sense of style and individual character – and that’s something we make the most of. Finding the perfect mix of reliability and new experiences. Because we believe that when you respect individuality life gets interesting.
At the heart of every great stay is a great host. We think the trick to hosting is to take the time to understand what your guests need, and want. So before they arrive, we find out more about them and how we can make their stay better. Whilst they are with us we give tempting recommendations of our favourite drinks or food, or tips for local experiences that they won’t find in any guide book.
Your day to day
- Establishes and maintains contacts within the assigned industry.
- Active outside face-to-face sales calling required (minimum 5 sales calls per day).
- Identifies and analyses competition and takes appropriate action steps.
- Follows the established Sales and Marketing strategies.
- Establishes quarterly action plans for the handled key prospect and key accounts.
- Maintains efficient sales office procedures and ensures the maintenance of accurate and updated account files and follow-up procedures.
- Maintains all sales systems, such as sales records and reports, conference calendar, traces of history and potentials, logs of groups not previously accommodated, and mailing lists.
- Ensures the prompt and systematic servicing of all business accounts (i.e., tracing, booking, contracting, communicating with departments, and following up with the group for feedback and future bookings).
- Maintains high visibility in the surrounding community and in the hospitality community as appropriate.
- Set up appropriate filing systems of existing and potential accounts, keeping up to date and properly categorized.
- Submit monthly and weekly sales plans as well as daily sales/activity reports which will also include persons entertained for sales purposes.
- Professionally represents the hotel in community and industry organizations and events.
- Provide feedback and support to all departments.
- Participate as a team player with all departments.
- Assist with projects and reports.
- Communication: Must be able to speak, read, write, and understand the primary language(s) used in the workplace and by guests who frequently visit the workplace.
- Experience: Previous hotel-related experience, sales management experience in hotel or service industry.
- Physical: Requires manual dexterity, grasping, writing, standing, sitting, walking, repetitive motions, visual acuity, hearing, writing, and excellent speaking ability.
- Technological: Must be competent in computer skills (word processing, spreadsheets, data base). Background in automated sales office systems is helpful.
- Should have a track record of successful customer service.
What we need from you
At voco Dubai, we look for hosts who are Reliably different and contribute in the success of bringing our brand to life!
- 2+ years’ experience in an administrative role
- Previous hotel experience is preferred
- Outstanding written and verbal communication skill
- Team player
- Physically agile, and able to stand for extended periods.
- Available to work shifts, over weekends and on public holidays
What we offer
We’ll reward all your hard work with a great salary and benefits – in addition to career development, employee room discounts and great work culture.
Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve -visit www.http://careers.ihg.com to find out more about us.
Reliably Different - Welcome to voco® Hotels, IHG’s new upscale brand. We call our Hotels voco® – It means ‘to invite’ and ‘call together’ originating from Latin and representing our thoughtful, unstuffy and charming nature. Guests tell us that voco® is fun without being vanilla, trendy without being alienating and premium, without being stuffy. This unique and playful attitude, combined with a consistent level of quality, sits at the heart of our brand here at voco® Dubai Whatever we’re up to, at every instance, there are brand values and service behaviours that guide us... Brand values: Always dependable, Respect individuality & Be distinctive. Service values: Count on us to; Be natural & Make every stay special. Drawing on IHG’s years of experience in delivering True Hospitality, voco® Hotels gives people a different choice. Hotels that are reliable enough to depend on, but different enough to be fun. Our new family of hotels is connected by their individual characters that make memorable travel dependable with unstuffy hotels, where people feel comfortable to relax, and just get on with relaxing. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. The world's first voco® hotel opened in November 2018 in Gold Coast, Australia and the first voco® Hotel across IMEA is voco® Dubai. voco® Dubai is a location like no other with a premium ambience in the heart of Dubai and laid back yet attentive service from the friendly hosts. It’s location on the vibrant Shiekh Zayed Road is also connecting it to many day time and no delights of the city, moments from shopping, dining and entertainment experiences.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today and let's #GoFurtherTogether