Sales Executive – Arabic Speaker Preferred at DoubleTree by Hilton Sharjah Waterfront Hotel & Suites

at Hilton Hotels
Published September 20, 2024
Location Sharjah, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Analysis local market trends and competitor activity to identify new business leads Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams Negotiate room rates/packages with corporate clients Develop and implement creative local marketing channels, including social media channels Prepare company contracts for the hotel in accordance with current business and pricing conditions Work within current business strategies and recognising potential opportunities Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs Attend Sales events, as required Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads Answer customer queries in a prompt and professional manner
Industry Hospitality

Description

About the Company:

Hilton Hotels & Resorts, founded by Conrad Hilton in 1919, is a flagship brand of Hilton Worldwide and a pioneer in the global hospitality industry. With over 6,500 properties across 119 countries, Hilton offers a wide range of accommodations from luxury to mid-scale options. The brand is synonymous with innovation, having introduced significant industry firsts such as the air-conditioned hotel, the computerized reservation system, and the concept of airport hotels. Hilton is known for its commitment to exceptional guest experiences, sustainability, and community service, encapsulated in their "Travel with Purpose" initiative. Through a blend of timeless elegance and modern convenience, Hilton Hotels continues to set the standard for hospitality excellence worldwide.

 

Job Summary: A Sales Executive analyses local market trends and competitor activity to generate new future business for the hotel.

 

Requirements:

A Sales Executive serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Good communication skills in English and Arabic (other languages would be an advantage)
  • Commitment to delivering a high level of customer service
  • Excellent negotiation skills
  • Flexibility to respond to a range of different work situations
  • Ability to be pro-active in understanding customer needs to derive highest value
  • Experience in a hotel sales role with a proven track record
  • Knowledge on Sharjah market would be an added advantage

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

  • Knowledge of local sharjah market and UAE Market
  • Knowledge of hospitality industry
  • Passion for sales and for achieving targets and objectives

 

Responsibilities:

  • Analysis local market trends and competitor activity to identify new business leads
  • Develop customer accounts and travel within the local area to drive business into the specific hotel/cluster and to increase market/customer share in all revenue streams
  • Negotiate room rates/packages with corporate clients
  • Develop and implement creative local marketing channels, including social media channels
  • Prepare company contracts for the hotel in accordance with current business and pricing conditions
  • Work within current business strategies and recognising potential opportunities
  • Cooperate with other departments in the hotel to create an exceptional Guest experience and build strong, comprehensive sales programs
  • Attend Sales events, as required
  • Produce accurate and timely reports that meet the needs of the Sales Director and senior management to include the reporting of appointments, calls made and business leads
  • Answer customer queries in a prompt and professional manner

 

Required Skills:

  • Good communication skills in English and Arabic (other languages would be an advantage)
  • Excellent negotiation skills

 

Required Education: Bachelor's Degree

Work Hours: 8 Hours a Day

Experience in Months: 24

 

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

 

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