Job Summary:      Looking for a Restaurant Supervisor in Sharjah, United Arab Emirates (UAE)

Job Key Details:

• Oversee all the restaurant operations
• Plan workflow and make sure employees understand their duties or delegated tasks
• Offer leadership and direction to all restaurant staff to ensure the highest level of customer service
• Settle customers’ complaints in a professional manner
• Make sure all facility standards and steps of service are met
• Assist in training new staff and support refresher training for existing staff
• Ensure compliance with sanitation, hygiene and safety regulations
• Carry out performance evaluations while encouraging improvement where necessary
• Follow up on employee productivity and provide constructive feedback as well as coaching
• Conduct any other duty as may be assigned by management from time to time

Job Qualifications and Experience

• Diploma or Degree in Hospitality Management, Hotel Management or any related course
• Practical experience in the same role required
• Good communication and listening skills
• Strong knowledge of food and beverage operations as well as products, basic drink service and supervisory knowledge
• Excellent customer service skills
• Must be able to work well and remain calm under pressure
• Must have high standards of personal hygiene and personal grooming standards required
• Ability to provide relevant and timely resolutions

Application Procedure:                  

All qualified candidates are encouraged to upload their recently updated CVs