Restaurant Hostess

at Travellers Hotel
Location Dubai, United Arab Emirates
Date Posted July 11, 2019
Category Customer Service / Reservations / Telecalling
Job Type Full-time

Description

Job Summary:      Looking for Restaurant Hostess in Dubai, United Arab Emirates (UAE)

 

Job Key Details

  • Respond to the phone politely in a friendly and professional way
  • Manage guests in a professional manner
  • Reply to emails regarding reservations and keep track of them
  • Speak to guests in and as they leave the restaurant to ensure a good dining experience
  • Assist in inspecting the serving stations in the dining area to ensure neatness and cleanliness
  • Organize the workstation and maintain an organized reservation book
  • Assist in cleaning, organizing and stocking menus at the host area
  • Coordinate and train waiters and waitresses on customer needs to ensure customers receive fast and quality services from the moment they arrive
  • Welcome arriving customers with a friendly and welcoming approach
  • Plan dining reservations and organize parties or special services for diners
  • Receive guests at the entrance
  • Provide to guests menus as they wait for the waiter or waitress to serve them
  • Be available at the hostess’s station at all times
  • Make sure the reservation diary is kept up to date with all guest names, telephone numbers, guest information as well as their requests

 

Job Qualifications and Experience

  • Degree or Diploma in Hospitality Management or its equivalent
  • Proven experience in the same role required
  • Should be able to multitask and pay attention to details
  • Excellent customer service and people skills
  • Must be presentable and good looking

 

Application Procedure:

All qualified candidates are encouraged to upload their recently updated CVs