RESERVATIONS AGENT – Grand Hyatt Dubai

at Hyatt Hotels & Resorts
Published November 21, 2023
Location Dubai, United Arab Emirates
Category Customer Service / Reservations / Telecalling  
Job Type Full-time  

Description

Grand Hyatt
Grand Hyatt Dubai
AE - DU - Dubai
GUEST SERVICES
Hourly/Entry Level Employee
Full-time
Req ID: DUB005213
Worldwide

Summary

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Reservations Agent is responsible to assist the Director of Reservations in managing the Reservations Department and work closely with Sales and Marketing and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt’s Brand Standards.

Qualifications

Ideally with a university degree or diploma in Hospitality or Tourism management.

Minimum 2 years work experience as Reservations Agent or GSO in either Reservation or Front Office. Good problem solving, administrative and interpersonal skills are a must.

Only registered members can apply for jobs.