Patient Journey Partner (Ophthalmology)

Location Dubai, United Arab Emirates

Category Sales & Marketing

Job Id 202204-116840

Job Key Details:

The Patient Journey Partner (PJP) is a senior level role within the affiliate, who has decision making authority to request resources of Roche (both within the affiliate and broader network) in order to have improved impact on the patient journey.

Your Responsibilities

The PJP focuses on the importance of bringing the outside in, working with partners to uncover all potential opportunities to transform outcomes for patients, faster. They also bring the inside out, to bring Roche expertise, science and knowledge to the ecosystem.

Acts as trusted partner and is the primary (but non-exclusive) point of contact between stakeholders and Roche; the PJP shares the patient and stakeholder community needs internally, prioritizes and secures resources, and drives solutions that deliver outcomes faster.

Partners with patient journey stakeholders to remove roadblocks and unlock possibilities to deliver value for patients and the community.

Stewards Roche’s products through their lifecycle and supports their appropriate use, which includes sharing their merits with HCPs in a truthful and balanced manner.

By overseeing the patient journey in its entirety, the PJP acts as a system thinker with the ability to identify shared purpose among stakeholders and leverages this to co-create solutions with stakeholders in the ecosystem.

The role is empowered to pull in expertise and resources locally and from the network as needed, including in collaboration with other PJPs.

Ensuring great experiences whenever stakeholders in the ecosystem engage with Roche employees, products and services.

Job Qualifications and Experience:

You hold a University degree in Science, Economics, or Business degree. An advanced degree in Life science and/or MBA  is considered a plus

You have proven work experience within the Ophthalmology disease and its relevant stakeholders

You demonstrate personal purpose in improving the patient journey, as well as a strong passion to bring value and impact to the healthcare ecosystem

You are a true visionary, defining and embedding the strategy around creating improved patient journeys, bringing a strong entrepreneurial mentality with outstanding partnering capabilities (coaching, consulting, ability to deeply listen, question and understand)

You have a growth mindset, able to learn and unlearn quickly, take risks and experiment, and contribute to the learning cycle by sharing knowledge with others inside and outside Roche

You are self-managed and self-directed - altruistic in supporting the global network

You display of integrity in everything as a leader who senses, reflects and responds

You have an enabler mindset that can leverage the internal and external networks to create value, sharing back and scaling

You boldly act on key decisions and opportunities and boldly stops any activity that is not adding value. Ability to say “No” to partners when the value is not predictable/foreseen

You built experience in leading cross-functional team(s). Experience in both formulating cross-functional strategies and orchestrating cross-functional teams is highly desired

You have excellent stakeholder engagement skills including partnering with Therapeutic Area Experts (TAEs) and organizations is required. Experience partnering with Patient Advocacy Groups (PGAs) is highly desired

You possess strong business acumen with desired expertise in commercialization, medical and customer experience excellence

You bring practical understanding of digital innovation methodologies

You are a System thinker with deep knowledge of patient journey(s) and related treatments in defined disease area(s), enabling engagement at the specialist level

You have broad understanding of Roche’s present portfolio and future pipeline, such that they can work on future-based solutions

You have strong understanding of medical affairs strategies and tactics including clinical research

You are fluent in English and a local language to be able to collaborate internally across the broader Roche enterprise

Who we are

At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.

Roche is an Equal Opportunity Employer.