Outlet Manager – F&B Service – Burj Al Arab

at Jumeirah Hotels and Resorts
Published May 23, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities An opportunity has arisen for an F&B Outlet Manager to join Burj Al Arab Jumeirah .The main duties and responsibilities of this role: Organise and supervise the day-to-day operations of the F&B Outlet and ensure that all work is carried out in an efficient manner (which is consistent with operating policies and procedures and delivers service excellence). Ensures team maintains a consistent cleaning regime. Record stock levels and comply with stock audit requirements. Manage the implementation of F&B standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah Group’s policies and standards. Monitor the profitability of the outlet. Identify areas and gaps for continuous improvements, provide recommendations and/or solutions to improve them and assist with implementing such corrective measures. Take initiatives to sustain them. Consistently monitor the quality of food and beverages and service offered to guests and escalating any major problems/ complaints to senior management to ensure high service quality as per Jumeirah group quality standards. Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Jumeirah group provides world class and luxurious hospitality services to its guests. Implement approved departmental policies, processes, and procedures. Provide instructions and guidance to subordinates where necessary. Monitor Colleague’s adherence to relevant policies and procedures so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other Colleagues.
Industry Hospitality

Description

JOB DESCRIPTION

About Jumeirah Group:

For more than two decades, Jumeirah Group, a member of Dubai Holding, has been making a distinct mark on the global hospitality market with its unwavering Stay Different™ brand promise. Its award-winning destinations, including the iconic Burj Al Arab Jumeirah, position service beyond expectations, signature dining experiences and artful surroundings at the heart of every guest experience. Today, Jumeirah operates a world-class portfolio of 26 properties across the Middle East, Europe and Asia, and employs over 9,000 colleagues, representing over 120 nationalities.

In response to the evolving preferences of travellers today, Jumeirah Group is also pivoting towards the rapidly growing wellness tourism sector. Grounded in the principles of lifelong learning, longevity, and inclusivity, Jumeirah Group is re-fashioning its approach to position wellness as not just an accompaniment to its guests' stays, but a central tenet of their overall experience. With 13 award-winning Talise Spas nestled across Jumeirah Group’s properties, this transformation is evident in the group’s current endeavours to integrate wellbeing into every facet of the guest journey.

Beyond holistic wellbeing and spa experiences, the Group’s expansive portfolio also includes Jumeirah Restaurants, a Dubai-based full-service hospitality provider with 85 acclaimed food and beverage brands, ranging from casual dining venues to Michelin starred fine dining concepts; J Club, Dubai’s leading lifestyle and wellness destination; Jumeirah One, the Group’s dedicated recognition and rewards programme; and The Emirates Academy of Hospitality Management, the region’s only fully accredited third-level academic institution delivering specialised degree programmes in hospitality management.

As Jumeirah continues to expand its global portfolio and scale up its operations to the next level of growth, we remain fully committed to developing and empowering our colleagues to excel in world-class environments as we solidify our legacy as a trailblazer in both luxury hospitality and wellness.

Jumeirah is committed to embedding equality, diversity and inclusion in all its practices, embracing a culture that celebrates diversity.

About the Job:

An opportunity has arisen for an F&B Outlet Manager to join Burj Al Arab Jumeirah .The main duties and responsibilities of this role:

  • Organise and supervise the day-to-day operations of the F&B Outlet and ensure that all work is carried out in an efficient manner (which is consistent with operating policies and procedures and delivers service excellence).
  • Ensures team maintains a consistent cleaning regime. Record stock levels and comply with stock audit requirements.
  • Manage the implementation of F&B standards in the outlet ensuring that staff take corrective actions as necessary in adherence to Jumeirah Group’s policies and standards.
  • Monitor the profitability of the outlet. Identify areas and gaps for continuous improvements, provide recommendations and/or solutions to improve them and assist with implementing such corrective measures. Take initiatives to sustain them.
  • Consistently monitor the quality of food and beverages and service offered to guests and escalating any major problems/ complaints to senior management to ensure high service quality as per Jumeirah group quality standards.
  • Ensure compliance to all relevant Health, Safety and Environment management procedures and controls within a defined area of activity so that Jumeirah group provides world class and luxurious hospitality services to its guests.
  • Implement approved departmental policies, processes, and procedures. Provide instructions and guidance to subordinates where necessary. Monitor Colleague’s adherence to relevant policies and procedures so that work is carried out in a controlled and consistent manner while delivering a quality service to guests and maintaining standards of excellence.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other Colleagues.

About you:

The ideal candidate for this position will have the following experience and qualifications:

  • Minimum of 3 years of experience in relevant field preferably within the international luxury hospitality industry; 1 years of which in managerial position.
  • Computer literacy with an acceptable experience in using F&B application.
  • Proficient in English – Level 3 as Minimum (Read/Write/Speak – Essential)
  • An additional language would be an advantage.

About Benefits:

We offer an attractive tax-free salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer generous F&B benefits, reduced hotel rates across our properties globally, excellent leave and health care package, flights home, accommodation, life insurance, functional incentives and other employee benefits making the role attractive to high performers and any applicant looking for a career with one of the most luxurious brands in the hospitality industry.

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