Manager, Housekeeping  (11212)

at Kerzner International
Published May 23, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities As a Manager of Housekeeping, you will be managing the housekeeping operations, and ensure the operation is running as per the resort standards and policies whilst meeting associate guest and owner expectations. The successful applicant will conduct daily walk-throughs and quality checks to drive cleanliness, productivity, efficiency, exceptional service, and guest satisfaction. Besides, you will oversee administrative processes such as departmental staffing, training, and budgeting to ensure we have enough trained manpower in place. You will also be conducting disciplinary action and coaching colleagues when necessary.
Industry Hospitality

Description

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world’s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

 

 

About The Role As a Manager of Housekeeping, you will be managing the housekeeping operations, and ensure the operation is running as per the resort standards and policies whilst meeting associate guest and owner expectations. The successful applicant will conduct daily walk-throughs and quality checks to drive cleanliness, productivity, efficiency, exceptional service, and guest satisfaction. Besides, you will oversee administrative processes such as departmental staffing, training, and budgeting to ensure we have enough trained manpower in place. You will also be conducting disciplinary action and coaching colleagues when necessary.

 

An ideal candidate must demonstrate a clear passion for customer service and the willingness to learn various areas of resort operations related to the cleanliness of the hotel including guest rooms public areas and back of house nonkitchen areas as well as the laundry and dry-cleaning operations, hotel linen uniforms and guest laundry.

 

 

About YouIf you have a bachelor’s degree in a related field and extensive Housekeeping experience, a minimum of 4 years in a managerial role as a Housekeeping Manager or an Executive Housekeeper within the luxury property, as well as the ability to contribute and successfully deliver against a business strategy, we invite you to apply for this unique opportunity. The successful candidate should also be familiar with FORBES or LQA standards.

 

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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