Manager, Distribution – Dubai

at Kerzner International
Published October 25, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Industry Hospitality

Description

Job Summary:

As the Manager of Distribution, you will oversee all distribution channels, ensure rate parity, and develop systems standards and procedures. You’ll manage relationships with OTAs, tour operators, and third-party platforms to optimize booking channels, while also providing training and support to internal teams to drive revenue management and compliance.

 

Responsibilities:

  • Manage and maintain distribution systems (CRS, GDS, PMS, OTAs) and ensure consistent rate parity across channels.
  • Develop and implement distribution standards, including rate code and room type setups.
  • Monitor and maintain data quality, perform system audits, and ensure accurate rate and content updates.
  • Collaborate with Sales and Revenue teams to optimize OTA content, strategies, and distribution intelligence tools.
  • Build and maintain relationships with third-party partners to enhance channel revenue strategies.
  • Train sales, front office, and operations teams on distribution processes and revenue management principles.
  • Track and report on distribution performance, analyzing data for strategic adjustments.
  • Troubleshoot distribution issues, setting timelines for implementation and daily operations.

 

Requirements:

  • Strong knowledge of CRS, GDS, OTA extranets, and distribution platforms; experience with SynXis and OPERA Cloud preferred.
  • Advanced Excel skills; business analytics experience is a plus.
  • Proficiency in data analysis, problem-solving, and decision-making.
  • Excellent time management, attention to detail, and ability to work under pressure.

 

Level of Education:

  • Bachelor’s degree in Hospitality, Business Administration, or related field.

Work Hours:

  • Full-time, flexibility required for operational needs.

Experience in Months:

  • Minimum 24 months in a managerial position within distribution or revenue management.
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