Lobby Assistant / Door Lady (169334)

at Shangri-La Qaryat al Beri, Abu Dhabi
Published May 30, 2024
Location Abu Dhabi, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Welcome the guests to Shangri-La. Be present and attentive at all times. Work with hotel colleagues to keep excellent service standards. Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner. Maintain high levels of cleanliness/orderliness. Bid farewell to departing guests and leave them with a fond memory. Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.
Industry Hospitality

Description

We have an opportunity for an enthusiastic Lobby Assistant to join the Shangri-La family. The lobby is one of the guests first impressions when reaching Shangri-La, the successful applicant will have a passion for their work and a personality that will make our guests feel both welcomed and cared for.

 

What are we looking for?

 

  • A warm and friendly personality.
  • A smiling and positive demeanour.
  • A can-do attitude.
  • Great communicator.
  • Desire to always deliver a five-star experience.
  • Efficiency and punctuality.
  • Previous experience in luxury hospitality/customer service.
  • Lives and breathes the Shangri-La Values.

 

What will you do?

 

  • Welcome the guests to Shangri-La.
  • Be present and attentive at all times.
  • Work with hotel colleagues to keep excellent service standards.
  • Be prepared to assist other Shangri-La colleagues/departments in a thoughtful manner.
  • Maintain high levels of cleanliness/orderliness.
  • Bid farewell to departing guests and leave them with a fond memory.
  • Empathetically listen to client queries/complaints and work with colleagues/management to find solutions.

 

Shangri-La Hotel, Qaryat Al Beri, Abu Dhabi

 

The hotel comprises 213 luxurious guestrooms and suites and 6 four-bedroom villas with private pools, all furnished to the highest standards in a modern Arabic style. To meet the needs of long-staying guests, the hotel offers 161 fully-furnished spacious serviced apartments ranging from studios to four-bedroom units.  The hotel is located within the acclaimed Qaryat Al Beri complex, on a one-kilometre stretch of private beach overlooking the strait that separates Abu Dhabi Island from the mainland. The hotel is conveniently located next to a souk, offering a variety of shops under one roof. It is only a ten-minute drive from the city’s international airport, five minutes from the golf course and the Convention Centre, and 15 minutes from the Corniche and the city centre.

Only registered members can apply for jobs.