Lead Technician (Express Service Technician)

at Al-Futtaim
Location Al Ain, United Arab Emirates
Date Posted November 25, 2021
Category Other
Job Type Full-time


Lead Technician (Express Service Technician) x2 - Al Futtaim Auto Center | Al Ain

Location: Al Ain, AE


Company: Al Futtaim Private Company LLC


Job Requisition ID: 112800


No two days are the same at Al-Futtaim, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognises and rewards quality performance, and what do you get? The chance to push the limits every single day.




As a humble family business that started on the banks of the Dubai Creek in the 1930s, Al-Futtaim has expanded to a presence in 31 countries, a portfolio of over 200 companies, and 42,000 employees. You’ll find us in industries ranging from automotive and retail, to finance and real estate, and connecting people with international names like Lexus, Ikea, and Adidas. Our team is proudly multicultural and multinational because that kind of diverse representation gives us the global mindset to grow and impact the people, markets, and trends around us.




Come join us to live well, work better, and be the best.


Lead Technician (Express Service Technician) x2 – Al Futtaim Auto Center | Al Ain



About the Position:

We are currently looking for an experienced Lead Technician (Express Service Technician) to work for Automotive Aftersales in Al Ain. As a Lead Technician your main role is to carry out preventive maintenance and accurate diagnostics based on symptoms and fault codes and effective first-time repairs on all makes, all models passenger cars, thereby providing complete customer satisfaction with due regard to relevant quality and safety standards.




Specifically, key responsibilities will include the following:


Completing preventive maintenance such as, engine tune-ups, oil changes and filters replacement. Inspecting and assessing tyre tread levels, wear patterns, valve quality, and overall health and recommending appropriate repair treatment or replacement of tyres.

Installing, repairing, balancing tyres and completing wheel alignment procedures.

Liaise with Service Advisor/s and customers to ensure exact vehicle fault symptoms are identified prior to diagnostic checks

Diagnose the vehicle in order to determine the cause of malfunctioning, including use of latest technological applications such as all vehicle makes/models programming, diagnostic and monitoring software

Where necessary, conducts road tests to identify defects and validate repairs

Assesses the cause of failure to determine the parts requirement and submits appropriate reports that enable decisions to be made on repairing the unit(s) and the use of spare part

Plan and carries out the necessary repairs on-site and in workshop using standard tools and instruments and with perceived allotted time frames

Make cost effective use of materials and available timeframe in order to maintain the highest productivity levels that are aligned with operational KPI’s

Jobs to be completed within the final quoted price

Liaison with Branch Manager or Workshop Supervisor to ensure timely availability of parts for repair works and reports any discrepancies in a timely manner


About You:

The ideal candidate for this role should be a High School graduate or a Technical School graduate. You should have at least 2 years’ experience in reputable Tyre Workshop or Automotive Dealerships as a Tyre Mechanic or Auto Mechanic. You can perform tyre and battery services, alignments, minor repairs and diagnosis on mechanical repairs i.e. under chassis, electrical, air conditioning. You should be able to read, understand, speak and write English well enough to follow mandated trainings and standard instructions.



We’re here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.




Before you click “apply”: Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.




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