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Housekeeping Supervisor at InterContinental Dubai Marina

at IHG Hotels & Resorts
Published August 21, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities Consistently offer professional, friendly, and engaging service Lead the day-to-day operation of the department to ensure service standards are followed Handle Guest concerns and react accordingly, logging and notifying the proper areas and complying with Company’s Corporate Code of Conduct Assist with the preparation of efficient departmental work schedules Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues Ensure Room Attendants are informed daily about priorities in their section Follow departmental policies and procedures Report necessary maintenance items to the Engineering department Follow all safety and sanitation policies
Industry Hospitality

Description

About the Company:

InterContinental Hotels Group (IHG), a global hospitality company, operates a diverse portfolio of over 6,000 hotels across nearly 100 countries. Founded in 2003 and headquartered in the UK, IHG's brands range from luxury to economy, including InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels. Known for delivering exceptional guest experiences, IHG emphasizes innovation, sustainability, and community engagement through its "True Hospitality for Good" initiative. With a focus on comfort, service, and strategic growth, IHG continues to be a leader in the global hospitality industry.

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience. If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to join InterContinental Dubai Marina as Housekeeping Supervisor.

InterContinental Dubai Marina is a Five Star luxury hotel in the heart of Dubai Marina with 328 rooms and residence suites, flexible event space and restaurants & bars. With over 30 languages and countries represented by the staff, the hotel weaves together an international five-star presence.

 

Job Summary:

Requirements:

  • At least 2-year experience working in a 5-star hotel industry in a Housekeeping environment
  • Excellent communication skills
  • Must speak fluent English
  • Knowledge of Microsoft Office and Opera

 

Responsibilities:

  • Consistently offer professional, friendly, and engaging service
  • Lead the day-to-day operation of the department to ensure service standards are followed
  • Handle Guest concerns and react accordingly, logging and notifying the proper areas and complying with Company’s Corporate Code of Conduct
  • Assist with the preparation of efficient departmental work schedules
  • Actively participate in daily briefing, daily warm up and department meetings as well as contribute to on the job training and maintain records of the colleagues
  • Ensure Room Attendants are informed daily about priorities in their section
  • Follow departmental policies and procedures
  • Report necessary maintenance items to the Engineering department
  • Follow all safety and sanitation policies

 

Required Skills:

  • Excellent communication skills

Required Education: 

Work Hours: 8 Hours a Day

Experience in Months: 24

 

In return we'll give you a competitive financial and benefits package and the chance to work with a great team of people. Most importantly, we'll give you Room to be yourself.

So, what's your passion? Please get in touch and tell us how you could bring your individual skills to IHG by clicking "Apply Online" now!

We are an equal opportunities employer.

 

Who we are

 

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

 

As the world’s first and most global luxury hotel brand, InterContinental Hotels & Resorts has pioneered international travel since the 1940s, we are passionate about sharing our renowned international know-how and cultural wisdom in truly impressive surroundings. We all take great pride in being genuine ambassadors of the InterContinental®️ brand and to be part of the brand you will have a thirst for travel, passion for culture and appreciation for diversity. We create inspiring experiences for those seeking a richer perspective on the world. If you’d like to embrace a world of opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

 

Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.

 

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