Hotel Cleanliness Expert – Abu Dhabi
Published | September 27, 2024 |
Location | Abu Dhabi, United Arab Emirates |
Category | Chefs / F&B / Housekeeping / Hospitality |
Job Type | Full-time |
Industry | Hospitality |
Description
Job Summary:
The Guest Environment Expert is responsible for ensuring that the hotel’s environment is clean, inviting, and well-maintained to provide an exceptional guest experience. This role involves a variety of housekeeping tasks, contributing to the overall comfort and satisfaction of our guests.
Responsibilities:
- Clean and maintain guest rooms, public spaces, and back-of-house areas, adhering to company standards of cleanliness and sanitation.
- Respond promptly to guest requests for additional amenities or services.
- Stock and organize housekeeping carts to ensure all necessary supplies are readily available.
- Report any maintenance issues or safety hazards to the management team immediately.
- Conduct regular inspections of guest rooms and public areas to ensure quality standards are met.
- Assist with laundry duties, including washing, drying, and folding linens and towels.
- Support the training and onboarding of new housekeeping staff as needed.
- Implement environmentally sustainable practices, such as proper disposal of waste and use of eco-friendly cleaning products.
- Maintain confidentiality and security of guest information at all times.
- Participate in team meetings and provide feedback to improve housekeeping processes and guest satisfaction.
Requirements:
- Education: High school diploma or G.E.D. equivalent preferred.
- Experience: Previous housekeeping or custodial experience is an advantage but not required.
- Skills: Strong attention to detail, time management, and organizational skills.
- Physical Requirements: Ability to stand, walk, and perform physical tasks for extended periods, including lifting up to 50 pounds.
- Personal Qualities: Positive attitude, ability to work independently and as part of a team, and a commitment to providing excellent customer service.
- Supervisory Experience: None required, but leadership potential is a plus.
- License/Certification: None required; certifications in cleaning or hospitality are beneficial.
- Technical Skills: Basic knowledge of cleaning equipment and supplies; familiarity with inventory management systems is a plus.