Head Hostess – SoBe at W Dubai – The Palm, West Crescent
| Published | September 2, 2024 |
| Location | Dubai, United Arab Emirates |
| Category | Chefs / F&B / Housekeeping / Hospitality |
| Job Type | Full-time |
| Responsibilities | Our role goes beyond just serving food; it's about creating a memorable and unique experience for our guests. As a Guest Service Support Expert, you'll ensure smooth food and beverage operations by setting tables, assisting the kitchen, and maintaining clean, well-stocked work areas. Your efforts make each guest interaction feel special. Success in this role requires creating a safe work environment, following company policies, maintaining high standards, and presenting yourself professionally. You'll be active and hands-on, moving around, handling various tasks, and managing the menu. Your attention to detail and commitment to quality are essential for delivering exceptional service every time. |
| Industry | Hospitality |
Description
About the Company:
Marriott International, a leading global hospitality company, boasts a diverse portfolio of over 7,000 properties across 131 countries and territories. Founded in 1927 by J. Willard Marriott, the company has grown from a single root beer stand into a renowned hotel brand encompassing luxury, premium, and select-service categories. Marriott's brands include iconic names like The Ritz-Carlton, St. Regis, Sheraton, and Marriott Hotels. Known for its commitment to quality service, innovation, and sustainability, Marriott prioritizes guest satisfaction and community impact through initiatives like "Serve 360." With a focus on exceptional experiences and global expansion, Marriott remains a cornerstone of the hospitality industry.
Job Summary:
Requirements:
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience. Previous experience in a food and beverage environment preferred.
Supervisory Experience: No supervisory experience.
License or Certification: None
Responsibilities:
Our role goes beyond just serving food; it's about creating a memorable and unique experience for our guests. As a Guest Service Support Expert, you'll ensure smooth food and beverage operations by setting tables, assisting the kitchen, and maintaining clean, well-stocked work areas. Your efforts make each guest interaction feel special.
Success in this role requires creating a safe work environment, following company policies, maintaining high standards, and presenting yourself professionally. You'll be active and hands-on, moving around, handling various tasks, and managing the menu. Your attention to detail and commitment to quality are essential for delivering exceptional service every time.
Required Skills:
Required Education: High school diploma or G.E.D. equivalent.
Work Hours: 8 Hours a Day
Experience in Months: 24
Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Support Experts take the initiative and deliver a wide range of services to make sure food and beverage operations run smoothly. Whether setting tables, assisting the kitchen, or cleaning work areas and replenishing supplies, the Guest Service Support Expert provides the support that make transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Service Support Experts will be on their feet and moving around (stand, sit, or walk for an extended time; moving over sloping, uneven, or slippery surfaces), managing the menu (read and visually verify information), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and 50 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Service Support Experts – to get it right for our guests and our business each and every time.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.