Job Summary:
Join InterContinental Hotels Group® Dubai Festival City as a Gym Attendant, where you will be responsible for overseeing the fitness center, ensuring a safe and enjoyable experience for guests while promoting a healthy lifestyle.

Responsibilities:

• Organize and supervise regular gym and fitness-related activities and events to enhance member engagement and maximize the use of the fitness center.
• Develop, implement, and maintain safe and effective fitness procedures, programs, and activities, ensuring compliance with health and safety regulations.
• Coordinate aerobics and exercise programs, managing studio usage and exploring new ideas to maximize revenue opportunities.
• Monitor and maintain cleanliness and organization within the fitness center, ensuring all equipment is in optimal working condition.
• Provide guidance and assistance to guests regarding gym rules, regulations, and membership applications.
• Conduct fitness assessments and offer personalized training advice to guests.
• Maintain accurate records of fitness center usage, member feedback, and event participation to identify trends and opportunities for improvement.
• Collaborate with other departments to promote fitness programs and wellness initiatives throughout the hotel.
• Attend regular training sessions and workshops to stay updated on fitness trends and certifications.
• Provide exceptional customer service and support to all fitness center members and guests, addressing any inquiries or concerns promptly.

Requirements:

• Good level of spoken and written English.
• Flexibility in shifts and tasks, with the ability to work weekends and holidays.
• Minimum of 2 years of experience in a similar role within a 4- or 5-star hotel environment.
• Valid Gym Instructor or Personal Training certification (Level 2 or Level 3) and First Aid certification.
• Strong interpersonal skills with a passion for fitness and wellness.
• Knowledge of fitness equipment and safety protocols.
• Ability to motivate and inspire guests to achieve their fitness goals.
• Familiarity with customer service principles and practices.
• Basic computer skills for record-keeping and reporting.

Level of Education:

• High school diploma or equivalent; relevant fitness certifications required.

Work Hours:

• Full-time position with flexible hours, including evenings, weekends, and holidays as needed.

Experience in Months:

• Minimum of 24 months (2 years) of relevant experience in a fitness or wellness environment.