Guest Services Officer at Park Hyatt Dubai

at Hyatt Hotels & Resorts
Published September 19, 2024
Location Dubai, United Arab Emirates
Category Chefs / F&B / Housekeeping / Hospitality  
Job Type Full-time  
Responsibilities You will provide excellent, consistent service to customers. The Guest Service Officer ensures smooth and efficient operations at Reception within the Rooms Division.
Industry Hospitality

Description

About the Company:

Hyatt Hotels & Resorts, a global hospitality company founded in 1957 by Jay Pritzker, is renowned for its commitment to personalized service and high-quality guest experiences. Headquartered in Chicago, Hyatt's diverse portfolio includes over 1,000 properties across more than 60 countries, featuring luxury, lifestyle, and resort brands such as Park Hyatt, Andaz, Grand Hyatt, and Hyatt Regency. Known for their innovative approach, Hyatt hotels prioritize wellness, sustainability, and local cultural integration, offering guests unique and immersive experiences. With a strong focus on community engagement and responsible business practices, Hyatt continues to be a leader in the global hospitality industry, providing exceptional stays that cater to both business and leisure travelers.

Job Summary: You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.

 

Requirements:

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience in hotel operations. Good customer service, communications and interpersonal skills are a must.

 

Responsibilities:

You will provide excellent, consistent service to customers. The Guest Service Officer ensures smooth and efficient operations at Reception within the Rooms Division.

 

Required Skills:

Good customer service, communications and interpersonal skills are a must.

Required Education: Bachelor's Degree or diploma

Work Hours: 8 Hours a Day

Experience in Months: 24

 

 

 

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