Guest Experience Expert – Receptionist – Abu Dhabi
Published | September 26, 2024 |
Location | Abu Dhabi, United Arab Emirates |
Category | Chefs / F&B / Housekeeping / Hospitality |
Job Type | Full-time |
Industry | Hospitality |
Description
Job Summary:
Ensure a seamless guest experience from check-in to check-out by delivering a wide range of services and making guest interactions memorable. Guest Experience Experts manage operational tasks, assist guests with requests, and provide local information, all while enhancing the overall stay.
Responsibilities:
- Process guest check-ins, check-outs, and other operational needs efficiently.
- Assist guests with luggage transport, vehicle loading/unloading, and bell services.
- Address guest requests and inquiries, ensuring prompt and friendly service.
- Maintain a safe work environment, follow company policies, and uphold quality standards.
- Perform physical tasks such as moving, lifting, and carrying objects up to 50 pounds unassisted and 100 pounds with assistance.
- Maintain professional appearance and communication at all times.
- Follow all safety and security protocols, and protect company assets.
Preferred Qualifications:
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: No prior experience required.
- Supervisory Experience: None required.
- License or Certification: None required.