Job Summary:
Guest Experience Experts ensure that each guest has a memorable stay, providing services from check-in to check-out and offering local area knowledge. They handle various operational tasks while enhancing the overall guest experience.

Responsibilities:

• Process check-ins, check-outs, and handle guest operational needs.
• Respond to guest requests and provide assistance, including luggage transport and vehicle unloading/loading.
• Share local area highlights and suggestions to enhance guest experiences.
• Uphold safety standards, company policies, and confidentiality at all times.
• Maintain professional appearance, communication, and service quality.
• Perform physical tasks such as moving and lifting objects up to 50 pounds without assistance and 100 pounds with assistance.
• Follow all reasonable job duties as assigned to ensure guest satisfaction.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No prior work experience required.
• Supervisory Experience: None required.
• License or Certification: None required.